Development Manager Clare Citizens Information Service

Functional expert with responsibility for sourcing activity within the sourcing Centre of Excellence (COE). I provide support to the GECAS functions for all indirect buying requirements. Use the GE systems and processes relevant to the role providing oversight and governance. Support supplier risk management process.

Responsible for managing all aspects of this not for profit phone service including 29 staff, reporting to the Chair of CIPS. My main responsibilities included: strategic, operational, human resources, and financial management reporting directly to a voluntary board. There were a number of sub-committees (e.g. Finance, HR) in place comprising of Board members into which I also reported. I was company secretary from 2009 to 2014

Responsible for managing day-to-day operations of a staff of 50 employees. This involved meeting service level agreements, planning staff resourcing requirements, managing the local union relationship, leading, coaching and developing staff, recruitment (including garda vetting), training, attendance and employee reviews, and general on site facilities.

I worked on several different projects over a 30 month period, but most notably on the establishment of a manufacturing facility in Istanbul, Turkey. My role involved identifying a suitable manufacturing facility and all the administrative/legal requirements involved in establishing a business abroad. I was also Plant Manager of a 120 person manufacturing plant in Northern Ireland. Managed the resource and production requirement of the plant and had significant collaboration with the Technical Manager and his team. Managed the integration of two teams with very different work practices – this involved substantial negotiations with the local unions to implement new working methods. Responsible for introduction of a bonus pay system based on quality standards of the work produced.