- Led 6 procurements with a cumulative value of $71.6M to project award dates being scheduled months in advance of the baseline projections. Chaired a weekly stakeholders focus group discussion to develop key messaging and delivery of all supporting acquisition documents - Developed and distributed weekly meeting minutes to 90+ members of the Program Management Office (PMO). I served as an integral part of the leadership team, supported presentations and FAQ development- Spearheaded the data gathering of requirements definition during focus group discussions with 40+ individuals and 3 vendors on the US/Canadian border, leading to advanced completion of acquisition documents

- Simplified the onboarding of new hires within the PMO with the development of the PMO’s first acquisition flow chart. The flow chart included descriptions of each stage of the acquisition process and assigns responsibilities of each stage to different groups: Acquisitions, Procurement, etc. The document allowed new hires to better understand the work the team conducted, and thus ask informed questions with knowledge of Department of Homeland Security (DHS) specific practices- Led a $15M government contract to award. I engaged branch chiefs and key stakeholders to develop clear requirements to support all relevant acquisition documents. - Created and updated 10+ documents that provided clarity and improved efficiency within the Acquisition Team, leading to a more efficient on-boarding process for new hires- Conducted Statements of Work efficacy reviews resulting in streamlined approval process of acquisition documents from the Procurement and Policy offices

- Consistently met sales goals following the integration of The Knot and WeddingWire- Negotiated contracts with client businesses, determining both price and term length - Found 250+ new businesses to onboard by thoroughly researching on social media platforms and websites for qualified prospects- Consistently met daily metrics of 50 dials, 120 minutes of talk time, or 3 sales pitches, leading to successful product sales

- Conducted research of multiple U.S. regions to develop a greater understanding of clients’ needs based on regional characteristics - Negotiated contracts with client businesses determining both price and term length

- Crafted the Hard-to-Fill Locations report that CBP HRM used as briefing material at the executive and congressional level. The report was a living document that included data and reporting on every location that CBP HRM determined to be difficult to fill with enough agents and officers. I conducted online research to provide the data and research that would tell the story as to why an agent or officer would not be willing to work at specific border locations. The binder I compiled was presented to the executive director of PPAE at HRM and became reference material to brief members of Congress as to why certain locations were more challenging to adequately staff- Authored a report on machine and deep learning that was accepted as a possible solution to CBP’s staffing challenge and served as basis for executive and management knowledge of the technology and how CBP HRM might leverage it. CBP’s border workforce was under the quota as determined by the Obama administration when the Trump administration took office in 2017. The Trump administration increased the staffing threshold by 25%, giving HRM a significant challenge, especially as approximately 1/83 applicants makes it through the background check and hiring process. To satisfy the new threshold, CBP HRM considered innovative ways by which we could find new and qualified talent. In response, I wrote a report on how HRM could leverage Machine and Deep Learning technology to meet hiring needs and increase the number of qualified applicants to staff our border that was presented to executive directors.

- Managed and organized all chapter finances, including writing and depositing checks through the Greek Bill database, and filing tax returns- Created and balanced a chapter budget of $100,000+ for an organization of 160 women; reduced expenses resulting in lower chapter dues- Oversaw the budgets of 12 chapter officers, ensuring compliance to Fraternity policy - Worked directly with 11 executive council members to manage chapter finances, approve expenses, and conduct budgetary planning- Invoiced chapter member dues, and delivered weekly reports to chapter members

- Taught 4-hr English (and culture) courses daily, for both children and adults, creating own lesson plans- Worked with students outside of class to improve technical language skills

- Attended and reported on briefings at the national and international level - Wrote talking points for Congressman, and drafted letters to mail to constituents- Fielded calls from constituents and other congressional offices, and led tours of the U.S. Capitol Building

- Managed and addressed questions and concerns from campers’ parents- Authorized and processed all camper health forms- Processed purchases and refunds, and managed 2 camp stores