Deirdre Higgins Email & Phone Number

Boston, Ma, Us

Talent Acquisition and Management: Recruiting, onboarding, performance management, succession planning.Employee Relations: Fostering positive work environment, handling grievances, ensuring compliance.Compensation and Benefits: Developing packages, administering payroll, managing benefits.Organizational Development: Identifying needs, implementing training, promoting learning culture.Legal Compliance: Ensuring adherence to employment laws, advising on legal matters.Strategic Partnership: Collaborating with leadership, advising on HR matters, aligning HR with business goals.

Reduced turnover by 20% through strategic recruiting and retention strategies.Spearheaded leadership training and development for all managers.Obtained cost savings of over $50,000 through procurement negotiations and tax credits.Created the company's first compensation guide and benchmarks.Aligned the organization for growth to $20 million annually by securing executive buy-in to a change management methodology.Designed, staffed, and created KPIs for a new on-site contact center.Took on various roles as CTO and interim CFO.

Lowered turnover rate by 9%.Obtained Workforce Grants totaling $32,000.Proactively recruited over 10 top-level employees.Corrected benefit non-compliance to avoid costly fines.Added supplemental benefits for employees.Developed and implemented comprehensive compensation and benefits plans.Provided overall leadership and guidance to the HR function.

Boston, Ma, Us

Negotiated benefit renewal with a 2% increase.Defined end-to-end process vision across functions and the organization.Acted as employee support in resolving conflicts and workplace issues.Partnered with leaders to support organizational strategy through HR advice.Developed and proposed staff policies, practices, programs, and services.Collected, analyzed, and reported employment-related data.Led the Social Justice Committee and served as Title IX Coordinator.

Boston, Ma, Us

Recruited over 80 employees in one year with a 50% reduction in time to fill.Standardized procedures and implemented new HRIS systems.Achieved cost savings of $200k and 75% liability reduction through supervisor training.Led performance engineering initiatives and increased employee engagement.Managed the European office relocation, achieving $1M in annual cost savings

Masters Of Management, Business Administration And Management, General

Ba, Education