Disney’s Encanto - Sing Along Movie Tour

VIP Coordinator

VIP Coordinator Responsibilities-Managing VIP Email-Organizing spreadsheets for every city-Sending out VIP Emails to VIP consumers-Load in and Load Out of all VIP Materials-Organizing Cast Signing-Check in all VIP Consumers-Customer Service-Inventory-Assisting Covid Compliance Operations-General assistance anywhere needed

Inventory Control / OSHA compliant and trained on equipment (forklift, reach truck, OP), Order Fulfillment and General Warehouse responsibilities

VIP Customer Service and client relationsCreating fun and safe environments for consumersAssistance with ticketingGuest services Assembling Pre-Paid VIP Merchandise packagesCoordination of Meet & Greet areas / escorting VIP’s to designated areasChecking VIP consumers in at the venueSet up and tear down of VIP areas (i.e. furniture, tents, sampling areas)Assembling furnitureCrowd control and artist liaison Taking creative leadership on VIP lounge set up and Meet & Greet areasTake direction from superiors on creative visions they have and executing those visions successfully with VIP and Meet & Greet areas -Ohana Festival (x2) Partnered by LIVE NATION: Doheny State Beach, Dana Point, CA -Demon Days Partnered by LIVE NATION: Pico Rivera, CA -Big Adventure (ALT 98.7): Costa Mesa, CA -Driftwood Festival: Doheny State Beach, Dana Point, CA -Musink Festival (KROQ): Costa Mesa, CA -Sabroso Craft Beer, Taco & Music Festival: Doheny State Beach, Dana Point, CA -Weenieroast (KROQ): Doheny State Beach, Dana Point, CA -Back To The Beach: Huntington State Beach, CA -Gnarleytown Bikes, Boards, and Bands (KLOS): San Pedro, CA

Executive Assistant to CEO and PresidentScheduling daily/weekly/monthly meetingsUpdating and maintaining calendars Creating and implementing new procedures within the companyOverseeing 13 Public Adjusters and over 300 client accounts at one timeTroubleshooting all IT and Technical issuesReceiving and issuing paymentsAssisting with Quickbooks and AccountingDeveloping and maintaining exemplary organization between all aspects of my responsibilitiesDeveloping and executing training steps for new hires within the companyData entryRenewing Bonds for all adjustersOrdering materials and suppliesTaking initiative and being available and knowledgeable to help in any situation at any timeMarketingVideo/Audio EditingSocial Media MarketingResearching Maintaining client relationshipsOrganizing client and Adjuster filesMeeting deadlinesMaking travel arrangementsPreparing business letters/documentsInvestigating and testing new software

•Management of all aspects of business and staff including scheduling and preparing payroll for the accountant. Responsible for coordinating and executing research on additional equipment purchases and upgrades•Training new Employees•Coordination of all routine general maintenance schedules, upkeep, and overall operations of running a business smoothly with minimal disruptions•Trouble shooting and handling overall maintenance and repairs in accordance with all government regulations, codes, inspections, and licensing •Overseeing numerous vendor accounts, scheduling deliveries of inventory and making payments •Researching and interviewing potential new vendors•Manage inventory as necessary to run daily operations •Add and remove menu items from the POS System•Responsible for balancing daily sales and payments for maintenance, vendors and staff•Regularly update Point of Sales computer system to keep current with ever changing product line•Solving customer complaints in a professional and expeditious manner