Deirdre Von Krauskopf Email and Phone Number
Author: Organizational & Human Behavior; Mental Health Resiliency, Workplace toxicity repair at
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DvK Partner Group
Deirdre Von Krauskopf's Location
Tallahassee, Florida, United States, United States
Deirdre Von Krauskopf's Contact Details
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Deirdre Von Krauskopf personal email
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About Deirdre Von Krauskopf
Amazon links: Going Beyond the Call ~ Mental Health Fitness @GBTCbook.com GBTCSMART.com = S.M.A.R.T. Survive the Mental Ambush Resiliency Tactics Workbook.Website: @GBTC911.comGoing Beyond the Call ~ Mental Health Fitness for Public Safety ProfessionalsFIND US HERE: https://www.linkedin.com/company/gbtc/ Designing customized training programs centered around a core of neuroscience, emotional intelligence, human behavior, trauma-informed care, mental health fitness, and strategic communications skills (instant rapport, body language, personality profiles), and then layering the unique employee engagement, customer experience, or leadership needs of your organization. Interactive online and in-person workshops share usable tools and tactics that improve organizational and team engagement. More importantly, they transfer beyond the work walls to enhance individual wellness, bringing a healthier mindset to the job. Author of “ Mistakenly Underappreciated” ~ Re-engaging the Disengaged https://www.amazon.ca/Mistakenly-UnderappreciatedCo-Author: Going Beyond the Call ~ Mental Health Fitness for Public Safety Professionals GBTCbook.comCo-author: The Guardian: Verbal Aikido for Law Enforcement -Add to the skills toolbox with "pre-escalation," bias management, and "de-escalation skills."Improve your influence and engagement skills by understanding human behavior under stress. How can we better approach, influence, and manage people exhibiting social/emotional stress when safety is not a threat? How can we increase rapport with the public and enhance your community engagement? Learn tools and tactics to improve self-management, emotional intelligence, and strategic communication skills to combat the cumulative stress impacts of the job. Enhance the moments that matter most with stress-relieving and relationship-building methods that bridge the transition from shift to home.Looking forward to serving you; let's connect and see how I can add value. 1-844-333-7526 or email info@dvkpartnergroup.com
Deirdre Von Krauskopf's Current Company Details
Dvk Partner Group
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Author: Organizational & Human Behavior; Mental Health Resiliency, Workplace toxicity repair
Deirdre Von Krauskopf Work Experience Details
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Dvk Partner Group, And Co-Founder Of Going Beyond The CallDvk Partner Group Jan 2017 - PresentUSA: Author, researcher, public speaking engagementsCanada: Business delivery on hold while transitioning to the USA*Create and implement measurable change management practices and reporting standards, from leadership to frontline staff to enhance the organizational perception of the public being served. *Organizational and instructional design for direct and train-the-trainer programs.* Instructional Design and Author for over 50 programs including strategic and operational planning, change management, high-stress career management, recruitment/retention/performance and talent management, trauma-informed care, rebuilding toxic work environments, improving customer experience, organizational capacity building, business model canvas design, community development and revitalization planning, and leadership development. * Consultant for Project Recovery Methodology, Strategic Communications, Toxic Work Environment, Revitalization, and Restructuring, Business and Cultural Mergers, Trauma-Informed Administration, Policy and Procedure Transformations, and Change Management Programs. * Manages High-Performance Team Building, Employee Engagement, Human Resource Accountability, and Customer Experience Workshops through a team of independently licensed facilitators. Online training available in Project Management, Six Sigma, Sales, Leadership, and Operational Effectiveness. *Provides needs analysis, process, policy, and training for organizational modernization in high-stress environments.* Trauma-informed hiring, retention, and training with measured fiscal, people, and service results.Author: Mistakenly Underappreciated ~ Re-engaging the Disengaged ~ Revitalize Toxic work environmentsAuthor: The Shadow Behind the Badge - PTSD SpouseCo-Author: Going Beyond the Call ~ Mental Health Fitness & Survive the Mental Ambush -GBTC911.comCo-Author Program/Workbook: The Guardian ~ Pre-escalation tactics to improve interactions with social/emotional communications
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Board Of DirectorsCommunity Door Services Network Sep 2015 - Sep 2019Brampton, Ontario, CaCommunity Door Corporation. A Non-Profit corporation engaged in the sourcing, development and ongoing management of centrally located, economical shared-space hubs, primarily for the not-for-profit and charitable sector. BOARD ROLE: Expertise provided in strategic planning, operational effectiveness, relationship and rapport enhancement, client engagement, and innovative expansion. Sub-committee member for the strategic renewal and expansion project. -
Chief Operations Officer (1Yr Start-Up Contract) Board Director- May '16-Jan'16 And Jul '17 -Dec '17Eq Communications Inc Jan 2016 - Dec 2017*Human Resources management, recruitment, compensation, performance, and quality control auditing. *Contract research and legal preparation for a three-level licensee structure in four continents. *Instructional design for programs, implementation launches, and Train-the-Trainer materials. *Global Licensee and train-the-trainer facilitator, seminar leader on tours, spokesperson. *Marketing strategy, proposals and contract preparation to ensure legal compliance. *Design and management of a tiered Sales Commission and Affiliate structure. *Support the review, purchase, and migration of new software programs for ERP, CMS, and LMS. *Budget, funding, staffing and event planning oversight for International speaking and training tours. *Website, social media and software/app training for sales, marketing, and administrative business success. -
Series Of Strategic Planning, Senior Program/Project Manager And Operational ContractsRegion Of Peel Mar 2008 - Dec 2015Brampton, Ontario, CaSummary of leadership roles:• Direct and indirect leadership of project teams, strategic, analytical and operational support staff.• Change Management expert, led strategic innovation initiatives for “next” practice outcomes• Project Recovery specialist for initiatives failing scope, time, budget or quality constraints.• Lead, advisor or mentor on complex, high value, high-risk projects and politicized initiatives.• Design highly inclusive stakeholder management and sponsor communication plans with teams.• Business Intelligence and analytic review for transformational change management strategies.• Business Process Re-engineering for the redesign of operational departments.• PMO representative, liaison for inter-agency, and inter-governmental initiatives.• Strategic planning for capital infrastructure programs and private partnerships.• Procurement, budget management and reporting for projects and operational roles.• Train, mentor and support the execution of operational plans with KPI’s and scorecards.• Design Thinking for workgroup and departmental planning. • Present to Executive Team, Council, External Stakeholders• Media Communications CertifiedProject examples:➢ Led a 26 acres re-development program utilizing a unique Charette community involvement process, sustainable community master planning process.➢ Led Project teams for 5 time-sensitive affordable housing development projects with community hub designs. An infrastructure budget with multi-jurisdictional reporting of $238,539,000.00. ➢ Divisional restructuring and mergers. Operational reviews; business process re-engineering, position and salary reassessments culture and policy reviews, legislative impact and risk analysis.➢ Leading the highly political decommissioning of twelve government run Childcare Centers.➢ 3.8M program of projects to procure, renovate and redesign the Region’s Emergency Shelters. Received an award for accessibility standards. -
Merger And Acquisition Project Manager - ContractAlliance Project Management Consultants Nov 2007 - Jun 2008***Transition Role as Region of Peel contract start was delayed due to a lengthy and unexpected budget approval process. By client request, stayed on to finish the project during evenings and on weekends. *Merger and Acquisition contract for strategic, technological and operational plan development. *Designed and implemented a merger change management program and operational roll out. *Provided Human Resource support with layoffs; created new job descriptions, job safety analysis, *behavioral and personality based interviewing. Designed MOT compliance, and WHMIS program.
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National Project Manager And District Customer Service ManagerFedex Apr 1999 - Nov 2007Memphis, Tn, Us• Responsibilities included Operations, Customer Service, Budget, Auditing, Transportation and Facilities. Managing with the philosophy where you make your people the key priority, mentoring them to the best versions of themselves; they, in turn, provide outstanding customer experiences which drive your bottom line results.• National Project Manager for the Planning and Change Management Strategies and implementation of major initiatives.• Efficiency analysis and performance management for client experience and service escalation teams.• Achieved the financial and strategic objective of 2.5 million dollars in annual cost efficiencies.• Purple Promise Award recipient for above and beyond customer resolution.Project examples:➢ Cultural Enhancement: Modeled, analyzed and repeated leadership enhancement strategies to improve nationwide employee/client satisfaction survey results. The pilot was a success, achieved the highest personal manager GSI (global satisfaction index) across all management roles after 1st year and leadership replication program implemented across the Country to 37 Stations.➢ Designed and integrated process improvement metrics in service delivery with flexible shift options. Led provincial project teams to execute plans for national standardization. Benchmarked with cross-functional teams to prove baseline for savings 2 – 3.8 FTEs per station within the first half. ➢ Project Manager for a global initiative to implement regulatory changes within 6 weeks of politically sensitive and highly restrictive post “9-11” customs change. Executed operational redesign program and training program for management and staff across Canada.➢ Created a root cause and operational process redesign program to trend success on a “Do it Right the First Time” program. Achieved over 22% improvement in controllable fines the 1st month after roll out. -
Operations Management Consultant - ContractGreater Toronto Airports Authority 1998 - 1999Mississauga, On, Ca• Design team planning process between Government, Airport Authority, Airlines, Contractors, Airport Security, Police and other regulatory authorities for the airside movement plan.• Developed change and communications plan for airside and operational airport security teams.• Human Resources: recruitment, screening, background checks, onboarding and initial oversight of the new staff within the existing passenger security division. Maintaining a constant recruitment drive due to turn over.• Development of highly complex and high-risk scheduling platform for runway crossing including the hiring of a specialized 35 person schedule team for agile, high stress, near hourly flight impacting changes.• Played a vital role on the negotiation team to rewrite the Teamsters Collective Agreement to add the additional 300 personnel without disengaging existing staff. Incorporating innovative tiered salary structures, new job categories and instituting probationary rates, creating 9% savings from the planned financial forecast.• Successfully met budget and implementation plans for the long term, $30 million worth of contracts.• Transitioned and mentored the security operations team for ongoing contract and staff management. -
Guest Services And Construction Project ManagerInternational Plaza Hotel & Conference Center 1994 - 1997• Planned, staffed and directed guest services operations. Acting General Manager (Manager on Duty) for large conventions.• Project team member for an extensive construction project, a partial Hotel demolition and the resulting addition of Conference Center and Waterslide recreation facility.• Developed Emergency Preparedness plan in conjunction with local emergency services personnel, city representatives and provincial emergency response stakeholders.• Design of new performance and accountability standards and Standard Operating Procedures.• Design of Learning and Development programs and facilitation for leadership development.• Liaison for local and international law enforcement; intelligence and immigration agencies.
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Director, Tenant Relations (Property Mgt. Group) And Director, Loss Prevention (Hotel Group)Enterprise Property Management, Inc. 1990 - 1993Cordova, Tn, UsDual reporting role to Property Management Contractor for Office Tower and Common Space and also to the General Manager, for the hotel.• Managed the tenant experience for dual 426 Room hotel, 3 Restaurants, 48,800 sq.ft. of convention space and a separate office tower for commercial tenants. The tenant design-build construction planning and move in schedules for new business/office tower clients.• Implemented and managed contracts with 3rd party maintenance, building operator, and Loss Prevention programs and provided Risk Management assessments for rotating tenants in the corporate tower and for main hotel tenant.• Led a team of on-site Managers and contractors for property management services, security, construction projects, and the parking garage vendor.• Managed Health & Safety programs, Emergency Response plans, and Fire code compliance.• Developed process maps for contingencies, standard operating procedures, and framework for security access systems.• Liaison for CSIS, Canadian and American Police agencies using the site for VIPs and undercover operations.• Vice-President of Metro Toronto Police Community Policing Program and rotated position on the City Emergency Preparedness Committee. -
Senior Guest Services Manager (Previously Loss Prevention Director)Marriott International 1988 - 1990Bethesda, Md, UsKey Contributions:• Instituted Front of House Customer Service and VIP Client Check-in Program, first in Canada.• Revised Operations Manual to align with Canadian operational and legal standards.• Planned, staffed, directed and controlled operations with proactive and collaborative leadership.• Designed and facilitated numerous leadership, operational, customer service and emergency preparedness training.• Liaison for local, international law enforcement, intelligence, and government agencies.• Advisor for security system framework for the construction of the new Marriott Toronto Eaton Center. Offered Regional role to manage both properties, however, recruited away.• Board: Vice President of the GTA Hotel Loss Prevention Association. -
CorporalCanadian Forces 1984 - 1989Ottawa, Ontario, CaIntelligence (backgrounds and disciplinary investigations)Admin - I.T. Programming - SecurityWheeled Driver Instructor - iltas jeep, 2-ton, 3-ton trucksMilitary and Civilian Shooting Competition SponsoredMarksmanship CoachReserve Infantry -
Wiretap Co-Ordinator (Project Contracts)Toronto Police Service 1987 - 1988Toronto, Ontario, CaLive monitoring, transcript analysis, operational support for undercover operations.Worked with TPS's current Chief of Police, Mark Saunders -
Wiretap Co-Ordinator (Project Contracts)Ontario Provincial Police 1986 - 1987CaLive monitoring, transcript analysis, operational support for undercover operations. -
Founding Partner ( I Have Moved This Company To The Bottom As It Has Sold. Operated From 2013-2015)Beyond The Destination Travel Group (I Have Sold This Company - No Longer Operating Under This Name) Jan 1985 - Aug 1986Our North American booking team offers corporate, small business and specialty group trip options or book on your own for the independent traveller. CORPORATE:*Cruise - Annual events: all-inclusive, intensive learning with top speakers in luxurious surroundings*Executive Team Building - mix communications mastery with interactive, trust building excitement *Private Jet Rentals - leg to leg booking (NO prepaid, minimum requirements)ADVENTURE: - Scuba/white water rafting/hiking/cycling/mountain biking/car rallies SPORTS & LEISURE – Golfing/Fishing/Sailing/Stadium touring/Motorcycle toursSPECIALTY GROUP - Veteran Groups, Student Travel, Diplomat, Missionary trips.For trips off the beaten path, our commitment to your safety is paramount. Whether an adventurer, a student, diplomat, a missionary or your company is sending you to somewhere with higher travel safety risks we have partnered with GROM Technologies, Inc to provide tiered safety & security options.VETERANS: 10% of our commission is donated to an allied veteran support charity of your choosing
Deirdre Von Krauskopf Skills
Leadership
Program Management
Change Management
Management
Project Management
Business Process Improvement
Strategy
Strategic Planning
Training
Process Improvement
Analysis
Project Planning
Government
Team Leadership
Budgets
Coaching
Business Planning
Policy
Project Portfolio Management
Risk Management
Management Consulting
Business Analysis
Human Resources
Procurement
Contract Management
Pmo
Pmp
Business Strategy
Customer Experience
Integration
Ms Project
Quality Assurance
Start Ups
Governance
Stakeholder Management
Public Speaking
Process Engineering
Innovation Management
Vendor Management
It Management
Coaching And Mentoring
Business Model Canvas
Portfolio Management
Logistics
Project Delivery
Consulting
Mentoring
Problem Solving
Budgeting
Deirdre Von Krauskopf Education Details
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Ryerson UniversityBusiness Communications; Minor In Human Resources -
International Institute For Learning Inc.Project Management
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Ryerson UniversityCertificate In Communications
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Sheridan CollegeAdult And Continuing Education And Teaching
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Marriott College ProrgramHotel Management And Loss Prevention And Risk Managment Certificates
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University Of Toronto - Rotman School Of ManagementNfp Board - Governance Program
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VariousOrganizational Leadership
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Various Leadership InstitutesOrganizational Leadership
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Florida State UniversityCertification In Trauma And Resilience
Frequently Asked Questions about Deirdre Von Krauskopf
What company does Deirdre Von Krauskopf work for?
Deirdre Von Krauskopf works for Dvk Partner Group
What is Deirdre Von Krauskopf's role at the current company?
Deirdre Von Krauskopf's current role is Author: Organizational & Human Behavior; Mental Health Resiliency, Workplace toxicity repair.
What is Deirdre Von Krauskopf's email address?
Deirdre Von Krauskopf's email address is de****@****ail.com
What schools did Deirdre Von Krauskopf attend?
Deirdre Von Krauskopf attended Ryerson University, International Institute For Learning Inc., Ryerson University, Sheridan College, Marriott College Prorgram, University Of Toronto - Rotman School Of Management, Various, Various Leadership Institutes, Florida State University.
What are some of Deirdre Von Krauskopf's interests?
Deirdre Von Krauskopf has interest in Children, White Water Rafting, Skydiving, Scuba Diving, Poverty Alleviation, Hiking, Competitive Shooting, Adventure Travel.
What skills is Deirdre Von Krauskopf known for?
Deirdre Von Krauskopf has skills like Leadership, Program Management, Change Management, Management, Project Management, Business Process Improvement, Strategy, Strategic Planning, Training, Process Improvement, Analysis, Project Planning.
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