Graduated in the field of Applied Social Sciences, I have a degree in Tourism. During the entire undergraduate period (4 years) I was part of several extension and research projects, as well as the organization of many academic and philanthropic events. I am passionate about working with people and observing the complexity of human relationships. The search for excellence in customer service and service provision is constant! Today, I work as a supervisor for the "Tourist Information Centers" project in São Paulo, where I manage tourism technicians who work welcoming tourists on their arrival in the city and providing information both to them and to residents who travel to the cities. CITs. I am also responsible for the approximation and relationship of the CITs and VMO Turismo with the tourist trade and cultural institutions of São Paulo. I work directly in the management of tourist profile and visitation data in the exchanges.