Deborah Eisenstein Email & Phone Number

Assist in the management of 18 properties.* Calculate costs, depreciation, taxes, and profit goals.* Reviews contracts with tenants by negotiating leases; collecting security deposit.* Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget and scheduling expenditures* Maintains property by.

Paris, France, FR

ITSM and SPPM Project Coordinator delivering project support to the Process Owners during the build, design and delivery of the ServiceNow Simplify ITS project.  Liaison between the external vendor and Process Owners to ensure alignment of requirements and resolution of defects for their end-to-end processes.  Coordinate the tracking of future.

Paris, France, FR

* Ability to Deliver Instructor Led and/or Hands-on training via face to face or virtual training* Deliver an engaging and animated classroom training experience* Train and guide new trainer in a train the trainer approach in support of upcoming deployments* Capture knowledge and share knowledge in simplified form* Transform/translate content into.

New York, NY, US

Managed daily production support and enhancements for SAP Solution Manager 7.1 application within the Global SAP Solution Center (GSSC) supporting over 150 on and off-shore technical resources. Defined, documented, monitored and tracked organizational compliance metrics for incident management, defined processes, leveraging SAP and process expertise to.

New York, NY, US

Delivered direction, production support and project coordination for SAP Solution Manager 7.0 (ITSM/ChaRM) utilized for change management and tracking through the managed systems of the nine SAP landscapes within GSSC. Defined incident management processes for GSSC support and IBM managed services teams, providing production and project support to over 20K.

New York, NY, US

Promoted to and served as the senior request management support team lead with full accountability for all aspects of daily production support and incident management within the service operations team. Defined the change management processes for over 100 SAP Center of Excellence team members supporting over 11 ECC and BW applications. Supervised a team.

New York, NY, US

Accurately compiled, maintained and tracked business processes, audit requests and communications related to business requirements, controls, reporting and analysis. Supported commercial insurance SAP collection and disbursements project teams and processes. Provided multi-layered project team assistance and support through project tracking, workflow.

Planned and led the delivery/support of a web-based residential and commercial property valuation product portfolio within the US and Canada. Retained full accountability for overall project success. Managed issue resolution and change management. Planned and monitored all aspects of multiple, simultaneous deployment and upgrade projects.  Assisted in.

Houston, Texas, US

Advanced to provide leadership and framework and ensure the upgrade and replacement of technical infrastructure throughout the Legal Affairs Department to support company’s standardization efforts. Coordinated efforts to deploy new servers, printers and user services across the Department. Introduced new processes, procedures and standards throughout the.

US

Additional experience demonstrated within project and program management, consistently exceeding all critical goals and objectives leading to numerous positions of increasing responsibility and scope. Key roles include Infrastructure Analyst and Lead Deployment Project Manager for Electronic Data Systems (EDS). Member of team accountable for planning.