Plan, schedule, and coordinate the delivery of cement and other materials to customers, ensuring timely and accurate shipments.Manage relationships with freight carriers, negotiate rates, and monitor carrier performance to ensure efficient transportation.Track shipments, resolve transportation issues, and provide updates to customers and internal teams.Monitor inventory levels, coordinate with warehouse and production teams, and optimize supply chain processes to meet demand and reduce costs.Oversee the order fulfillment process, from receipt to delivery, ensuring accuracy and timely processing of orders.Maintain accurate records of shipments and inventory, ensuring compliance with industry regulations and company policies.Analyze logistics performance data, generate reports, and implement strategies for continuous improvement.Develop and maintain strong relationships with suppliers and vendors to ensure reliable delivery schedules and quality of materials, and to negotiate favorable terms for the company.Implement and manage logistics software systems to streamline operations, enhance tracking capabilities, and improve overall efficiency in managing shipments and inventory.Conduct regular audits and reviews of logistics processes to identify areas for improvement, ensure compliance with safety regulations, and implement best practices for cost reduction and efficiency.Coordinate cross-functional teams to align logistics efforts with production schedules and sales forecasts, ensuring seamless integration of logistics operations with overall business objectives.

Recognized as the “Most Improved Sales Consultant” out of 20 Sales Agents.Built value by offering tailored and thoughtful solutions to fit each person, family, and business.Achieved sales results and met daily, weekly, and monthly targets by providing an unmatched customer experience.Monitored inventory levels and ensured a clean Comcast store to maintain the excitement of customers during their visit.Successfully led as a trusted sales expert, defining and rolling out sales strategies for departmental optimization and growth.De-escalated daily calls with customers by utilizing active listening and positive positioning statements to ensure resolution.Conceptualized, designed, and updated success plans with measurable sales goals based on previous trends and data points.Monitored retail transactions through sales dashboards and management reports using Microsoft Excel and CRM systems.Set workstream schedules, estimated sales plans, and maintained status reports for all business resources and end-users.Continually monitored project progress and made scheduled reports on measurable items, milestones, and deliverables.Demonstrated ability to engage with the C-Suite through direct origination as well as through channel development.Represented Comcast’s brand with the utmost professionalism and courtesy.

Recipient of the “Stellar Customer Service” Award for two consecutive months.Accurately processed invoices for different transactions, reimbursements, and other general expense submissions.Orchestrated sales initiatives by partnering with teams to define solutions, best approaches, and plans to fit operating models.Proactively identified and drove expansion and sales opportunities by guiding operational teams through successful milestones.Ensured seamless flow of vital information and data reporting to all levels of management, staff, employees, and outside agencies.Efficiently communicated with diverse and various teams to identify problems, create solutions, and implement improvements.Resolved incoming calls, ordered supplies, scanned documents, and prepared, faxed, mailed, filed letters and correspondence.Continually monitored KPIs and transactions, providing best-in-class customer service in a timely and efficient manner.Recognized for consistently high marks on customer service surveys and committing the fewest errors per task.

Managed a motor pool of sensitive items, supplies, and equipment worth over $300,000.Demonstrated team leadership skills by effectively distributing tasks to boost productivity within the team.Oversaw the day-to-day operations of incoming inventory for 500 soldiers and monitored up to 1500 parts.Applied excellent organizational, communication, and planning skills to organize projects for the Logistics Division.Pushed optimal assistance and logistical support by ensuring all resources aligned to effectively support organizational goals.Improved operations by assessing, developing, and implementing uniform and consistent policies, best practices, and procedures.Updated the Operated Unit Level Logistics System (ULLS) to maintain supply data for accounting and inventory management.Joined forced with teams and ambitious people across multiple departments, learning and collaborating every step of the way.Resolved and troubleshot daily inquiries by integrating innovative solutions to exceed customer service satisfaction ratings.Managed a portfolio of projects focused on operational implementations and innovating plans aligned with each project.Participated in interviewing, scheduling, payroll, training, coaching, and recommending disciplinary action for staff.