Deja Edwards Email & Phone Number

Peoria, Il, Us

Peoria, Illinois, United States

• Resolved over 100 customer inquiries weekly, leveraging strong problem-solving skills to deliver efficient and effective solutions.• Coordinated with team members to troubleshoot technical issues, enhancing the overall customer experience through collaborative problem-solving.

• Assisted 3-4 clients daily with essential living activities, ensuring their needs were met and improving their quality of life. • Monitored clients' daily routines and health conditions, providing critical insights that supported personalized care plans. • Documented client activities and health metrics accurately, maintaining detailed records that facilitated effective care management.

Peoria, Illinois, United States

• Ensured adherence to health and safety protocols by effectively executing cleaning and sanitation procedures, maintaining a safe and hygienic environment. • Coordinated with healthcare staff to address facility needs and respond to service requests promptly, demonstrating strong problem-solving and communication skills. • Adapted to changing priorities and urgent requests, demonstrating flexibility and quick decision-making in a dynamic work environment.

• Coordinated with cross-functional teams to address complex customer issues, enhancing overall service delivery through collaborative problem-solving. • Resolved an average of 50-60 customer inquiries daily, leveraging strong problem-solving skills to provide accurate information and efficient solutions. • Analyzed customer data to identify trends and common issues, contributing to improved service strategies and better client outcomes.

Peoria, Illinois, United States

• Streamlined patient intake processes by implementing an organized filing system, improving processing time. • Coordinated patient care and managed scheduling, ensuring seamless integration of services and reducing appointment conflicts.

Peoria, Illinois, United States

• Developed and implemented lesson plans for up to 20 children, enhancing engagement through structured activities and creative learning techniques. • Coordinated with teachers to assess and document student progress, utilizing data to tailor educational approaches and support individual learning needs

Peoria, Illinois, United States

These duties required a fair contribution of teamwork.

• Facilitated communication between parents and educators, providing regular updates and addressing concerns to support student development. • Organized and executed special events and activities, coordinating logistics and ensuring smooth operation to create memorable and educational experiences for students.

Bachelor Of Science - Bs, Health/Health Care Administration/Management, 3.12 Gpa

Activities and Societies: Online student

Masters Of Health Administration, Currently Enrolled

Associate Of Science - As, Medical Administrative/Executive Assistant And Medical Secretary, 3.03 Gpa

High School Diploma, Health Academy

Activities and Societies: Honor Roll, National Honors Society, Sterling Merit, Cheerleading, Choir,2014 Salutatorian