Deja Howard Email & Phone Number

Remote

· Assist with pending Medicare and Health applications.· Present potential solutions to resolve outstanding requirements.· Identify high risk applicants and proactively refer them to the retention team.· Meet new business production goals and objectives as established.· Utilize the established communication and sales process.· Meet goals and metrics as.

Worked as a Inbound Product Support agent for Turbotax, through Livexchange Inc. My responsibilities included assiting customers by means of phone, Email and Chat with questions they had about the turbotax software, as well as, going through troubleshooting steps to assist with Technical Isses. My job often involved communicating with my colleagues and.

United States

• I worked as a Sales and Customer Service Independent Agent, through a company called Liveops inc, to help support one of the leading athletic retailers in the world, Nike Inc. In this role, I assist customers over the.
• Answer incoming calls from customers who have questions regarding products, lost packages, processing.exchanges/returns, shipping information, billing, and more.
• Offer product and sizing suggestions for various lines of athletic attire and footwear
• Answer questions in a timely, tactful, and professional manner
• Enter notes into a system while multitasking between different programs Skills and experience:
• A fun and upbeat personality!