Deja Huggins Email and Phone Number

Answer and direct phone calls to appropriate departments or personnel.Schedule and manage appointments for clients and staff.Maintain accurate records of client visits and interactions. Ensure confidentiality of client information in compliance with DSS regulations.Provide general administrative support, including data entry, filing.Monitor and maintain a clean and organized reception area. Handle high-pressure situations and multitask efficiently.Communicate effectively with a diverse population, including vulnerable individuals.

Handled inbound and outbound customer calls, resolving inquiries and providing accurate information with a focus on customer satisfaction. Maintained a high level of professionalism while addressing customer concerns, troubleshooting issues, and offering effective solutions. Achieved daily and monthly performance goals, including call resolution rates and customer satisfaction scores. Utilized systems to document customer interactions, track issues, and escalate cases when necessary. - Provided detailed explanations of products, services, and policies, ensuring customers had a clear understanding of their options.Worked collaboratively with team members and supervisors to meet departmental goals and improve overall efficiency.Adapted quickly to changes in processes or technology, demonstrating flexibility in a fast-paced environment. Managed high call volumes while maintaining quality service, ensuring customers’ needs were met in a timely manner.

Delivered art instruction to customers, guiding them through various projects and helping them develop new artistic skills.- Provided personalized advice and demonstration on techniques such as painting, drawing, and media based on individual needs. -Assisted customers in selecting the right materials and tools for their projects, ensuring they were equipped to achieve their artistic goals.- Created a welcoming and engaging environment, encouraging creativity and fostering positive learning. - Explained artistic processes clearly, breaking down complex techniques into easy-to-understand steps for both beginners and experienced artists.- Helped troubleshoot challenges in customers' projects, offering suggestions and hands-on assistance to ensure successful outcomes.- Manage multiple customers simultaneously, balancing instruction with customer service in a fast-paced environment. - Ensure that all equipment and materials in the shop are maintained and organized for smooth daily operations. - Manage cash transactions and process credit card payment accurately., ensuring a smooth checkout experience for customers. - Handled customers' inquiries related to pricing and payment options, providing clear information to facilitate purchases. - Conducted periodic inventory counts and communicated with management regarding low stock or reorder needs.

Designed and delivered a comprehensive art curriculum for students, encouraging creative expression and foundational skill-building.Taught a variety of art techniques, including drawing, painting, and mixed media, tailored to different student abilities and interests.Supported students’ individual artistic growth by providing constructive feedback and personalized guidance. Created a positive, engaging classroom environment, fostering creativity and collaboration among students.Organized student art showcases, highlighting their achievements and boosting confidence.Adapted lesson plans based on student progress and feedback, ensuring that each class met the needs of the group. Collaborated with colleagues to integrate art into broader educational projects and school events.