Deja Mitchell Email & Phone Number

As a Customer Care Specialist with Input 1 I have honed essential skills in empathy, patience, understanding, communication, and delivering excellent customer service. Thriving in a customer service call center setting, I have refined the art of handling incoming calls and emails with service excellence, ensuring each interaction leaves a lasting positive impression on the caller. I oftentimes get people asking for my manager/supervisor so they can give good reviews on my customer service… Show more As a Customer Care Specialist with Input 1 I have honed essential skills in empathy, patience, understanding, communication, and delivering excellent customer service. Thriving in a customer service call center setting, I have refined the art of handling incoming calls and emails with service excellence, ensuring each interaction leaves a lasting positive impression on the caller. I oftentimes get people asking for my manager/supervisor so they can give good reviews on my customer service skills and have even had feedback from a customer sent up to entire customer care department as well as the COO.🔷️Through active listening and effective communication, I have developed a deep understanding of customer needs and concerns, allowing me to provide accurate information, resolve issues with finesse, and exceed established KPIs while also striving to improve consistently.🔷️My commitment to continuous improvement is reflected in my ability to maintain accurate memos in accounts, follow-up personally on escalated issues regarding clients, and asking questions on how to move our department and the company forward in order to enhance productivity, efficiency and performance.🔷️Collaborating with cross-functional teams, I have effectively escalated calls as necessary and contributed to problem-solving initiatives, demonstrating a genuine passion for helping customers and contributing to team success. Show less

Phoenix, Arizona, United States

Kaizen is my e-commerce business where I have over 300 products geared around helping people progressively improve their lifestyles! Kaizen is a Japanese business philosophy for continuous improvement and that's what I wanted to name my online shop after because it's something both myself and my business embody in day-to-day life. I consult with people to get an understanding of where they are and what they need/want and how to get there with/without any product implementation. A few things I… Show more Kaizen is my e-commerce business where I have over 300 products geared around helping people progressively improve their lifestyles! Kaizen is a Japanese business philosophy for continuous improvement and that's what I wanted to name my online shop after because it's something both myself and my business embody in day-to-day life. I consult with people to get an understanding of where they are and what they need/want and how to get there with/without any product implementation. A few things I offer would be free sample boxes and baskets/bundles as gifts for any occasions as well as for real estate agents. All of these can be either randomized or custom and I have products for men, women, and children!🔶️Free sample boxes are cute little boxes that I send out for those trying to dabble in a few products prior to committing to purchasing, just to see if it fits what they're looking for! So, what do people normally get samples of? People often sample boxes for our protein bars (peanut butter chocolate, berry, cookies & cream, etc.), protein powder/shakes, gummies (for sleep, energy, immunity, etc.), energy drinks, CBD pro and regular, skincare, supplements, and more!🔶️The baskets and bundles are normally for occasions like holidays and birthdays as well as just being a nice gift. For example, a birthday basket would include things such as: cologne/perfume, CBD cream, face/body masks, skincare, makeup, scrunchies/headband, and more.🔶️Specifically for those in the real estate industry, those baskets being sent out are often for new homeowners as a housewarming gift coming with things ranging from spray bottles, microfiber towels, kitchen cleaner, multipurpose cleaning wipes, laundry detergent, dish washing liquid/pods, etc. at various sizes and price ranges!If you have any questions, don't hesitate to reach out! Show less

Phoenix, Arizona, United States

I helped to manage technical support for Grand Canyon University and its nearly 100,000+ students, staff, and faculty. I worked diligently on maintaining a 90% overall average call score (and above) in order to gain chat, webinar, and mentoring certifications. This led to a managerial promotion within one year to Quality Assurance Specialist. Proficiently organized schedules for meetings in upcoming days and weeks in order to ensure that trainees get appropriate time with mentors and are… Show more I helped to manage technical support for Grand Canyon University and its nearly 100,000+ students, staff, and faculty. I worked diligently on maintaining a 90% overall average call score (and above) in order to gain chat, webinar, and mentoring certifications. This led to a managerial promotion within one year to Quality Assurance Specialist. Proficiently organized schedules for meetings in upcoming days and weeks in order to ensure that trainees get appropriate time with mentors and are otherwise succeeding. Show less

555 N Central Ave, Phoenix, Az 85004

Front bar help assisting in making sure the customer’s needs are met and attended to quickly, making salads, pizzas, plating entrées as well as making juices, smoothies, and platters. Assisting the manager with training over 8 newcomers in various areas such as timing, cooking, prepping, inventory and storage, etc. and taking over leadership of these duties when the manager is out. Staying late and coming in early, taking initiative to lead. Assisting with making sure the store… Show more Front bar help assisting in making sure the customer’s needs are met and attended to quickly, making salads, pizzas, plating entrées as well as making juices, smoothies, and platters. Assisting the manager with training over 8 newcomers in various areas such as timing, cooking, prepping, inventory and storage, etc. and taking over leadership of these duties when the manager is out. Staying late and coming in early, taking initiative to lead. Assisting with making sure the store is properly deep-cleaned, the food is stocked/organized, and everything is in immaculate condition for my morning staff the following day. Show less

39940 10Th St W, Palmdale, Ca 93551

Customer service - Answered any questions the customers/consumers had about the company and what could be done on their house. Appointment maker - I set appointments for people looking for improvements on their home and was seen as the best in my area under the company in setting appointments.

Bachelor Of Science - Bs, Psychology, Senior, 3.69 Gpa

Bachelor Of Science - Bs, Business Marketing And Advertising, Senior, 3.69 Gpa

General Education

Education record

Activities and Societies: Honors program each year Captain of Cheerleading Co-captain of the basketball team Track & Field Cross Country