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Deja Wallace is listed as Customer Service Representative L.3 at Access2Care, a company with 76 employees, based in Sugar Land, Texas, United States. AeroLeads shows a matched LinkedIn profile for Deja Wallace.
Deja Wallace previously worked as Customer Service Representative at Access2Care and Technical Support Specialist at Asurion.
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Highly experienced and reliable customer service representative, motivated to maintain customers satisfaction and contribute to companies success. Proven to demonstrate strong work ethic, time management, excellent communication and administrative skills that will aid your company to reach its milestones. ACCOMPLISHMENTS1. Handled successfully 50+ phone calls daily while maintaining 90%+ score in member satisfaction, inquiry resolution and first call resolution.2. Resolved on average 50 customers complaints per day while identifying problems and taking appropriate corrective action, increasing client retention ratio significantly.3. Demonstrated professional etiquette and manners, improving 30% positive feedback immediately.4. Provided exceptional emotional support through positive interaction and companionship.
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A career timeline built from the work history available for this profile.
Houston, Texas, United States
Analyzed members' obstacles and provided information and solutions. Experienced with working with multiple PCs to acquire data and make changes if needed. Assiduously notated members inquiry, outcomes for precise tracking and analysis. Abitted and sustained positive customer. Assisted members' inquiries appropriately in a timely manner. Scheduled.
Houston, Texas, United States
Served customers by providing product and service information and resolving product and service problems. Attracted potential customers by answering product and service questions and suggesting information about products and services. Maintained customer records by updating account information. Respond and resolve customer inquiries regarding ATT services.
Other employees you can reach at access2care.net. View company contacts for 76 employees →
Jamie Daggett
Colleague at Access2CareDes Moines, Iowa, United States, United States
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Gabrielle Miller-Hayes
Colleague at Access2CareBoise Metropolitan Area, United States
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Tracie Scott
Colleague at Access2CareMagnolia, Texas, United States, United States
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Jennifer Miles
Colleague at Access2CareBoise Metropolitan Area, United States
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Achauna Key
Colleague at Access2CareRosharon, Texas, United States, United States
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Elizabeth Fletcher
Colleague at Access2CareSt Petersburg, Florida, United States, United States
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Victor Hernandez
Colleague at Access2CareClearwater, Florida, United States, United States
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Joseph Dial
Colleague at Access2CareClearwater, Florida, United States, United States
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Catherine Leal
Colleague at Access2CareRichmond, Texas, United States, United States
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Alyssa Melgar
Colleague at Access2CareStafford, Texas, United States, United States
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Quick answers generated from the profile data available on this page.
Deja Wallace works for Access2Care.
Deja Wallace is listed as Customer Service Representative L.3 at Access2Care.
Deja Wallace is based in Sugar Land, Texas, United States while working with Access2Care.
Deja Wallace has worked for Access2Care, Asurion, and At&T.
Deja Wallace's colleagues at Access2Care include Jamie Daggett, Gabrielle Miller-Hayes, Tracie Scott, Jennifer Miles, and Achauna Key.
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