Patient Care Coordinator
CurrentFriendly companionship and assistance with activities of daily living including: cooking and meal preparation, errands, walking/exercise, medication reminders, and light housekeeping tasksThorough documentation of tasks performed during shifts and activities completed in the homeMinimize safety risks during patient's transition period (including fall risk prevention and mobility assistance as neededAssigning of the nurse, social worker, and chaplain to do admission and evaluation visits.Scheduling out of visits requested by a registered nurse, social worker, and chaplain at the beginning of benefit period.Handling of rescheduled, declined, missed, and reassigned visit requests.Managing all components of the calendar-changing of service codes, visit dates, clinicians assigned, scheduling out of PRN visits, etc.Preparing for interdisciplinary team meetings and ensuring all of the notes are completed prior to the meeting.Ensuring patient's benefit period is correct and patient events are input into Curo systems.Obtaining appropriate paperwork from the previous agency for transfer patients.Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, entering referral data into systems as soon as received when possible.Answering telephone calls using courteous protocol and takes messages as appropriate.Tracking information for physician order and for physician signatures on a daily basis
