• Scheduled phone consultations between GLG clients and requested Network Members (experts).• Effectively managed time and productivity expectations to execute against project objectives.• Navigated requests with complex scheduling compliance requirements and client-specific preferences.• Developed project management templates and tools to improve the efficiency and accuracy of projecttracking and reporting.

• Collaborate with 3rd party agencies to track and manage applicants submitted through iCIMS, an applicant tracking system, for temporary and permanent employment opportunities.• Schedule interviews for applicants and hiring managers through Microsoft Office and the HireVue talent experience platform exercising time management to supplement high volume hiring needs.• Communicate updates to appropriate stakeholders regarding status of applicants.• Manage administrative functions including, but not limited to reviewing and analyzing resumes, scheduling interviews, tracking interviews, providing updates and feedback to impacted parties.• Communicate daily with staffing agencies, stakeholders, and candidates to assist with trouble shooting during virtual interviews and problem-solve issues that may arise throughout the interview and hiring process via email, telephone and Microsoft Teams. • Process and track invoices from employment agencies for payment once a purchase requisition is submitted through Oracle.

· Organized store merchandise racks and displays to promote and maintain visually appealing environments· Ensured efficient and timely replenishment of sales floor merchandise· Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations· Used consultative sales approach to understand customer needs and recommend relevant offerings· Managed efficient cash register operations, including scanning items, processing payments and issuing receipts

· Cleaned and maintained clutter-free front-end and register area· Replaced merchandise stock throughout check-out lines and end-cap displays· Welcomed and engaged customers, offering assistance with locating or retrieving merchandise· Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly· Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers· Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers· Ensured compliance with company service standards and inventory and cash control procedures· Collaborated with team members in customer service, check out, stock control and overall store upkeep efforts

• Sold various products by explaining unique features and educating customers on proper application• Developed relationships with customers and presented promotions that increased shelf space, sales and profit• Actualized strategies to continuously improve customer service, company or brand visibility and arts and craft materials provided• Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage• Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions• Promoted memorable shopping experiences resulting in increased customer retention and loyalty

• Facilitated games and other activities to engage clients and provide mental stimulation or entertainment• Ambulate individuals with safe and effective strategies around home, public and medical locations• Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat· Helped clients maintain daily living standards by assisting with personal hygiene needs

• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items• Processed payments and maintained accurate drawers to meet financial targets• Provided every customer with professional and polite support for sales and service needs• Maintained current store, product and promotional knowledge to drive consistent sales• Answered questions and resolved issues by explaining current promotions and store policies• Managed cash register operations, including processing of sales and returns, using POS system• Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment• Greeted each customer and offered assistance in the form of excellent customer service

• Maintain/file employee information• Prepare employee schedules for upcoming week• Maintain patient information to include visitation schedules, feedback, and follow-up service· Drafted professional business memos, letters and marketing copy to support business objectives and growth· Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions· Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data

• Greeted customers• Set-up/cleaned up party areas• Entertained children during parties (played games, organized parties, and ensured event stayed on track)• Answered customers' questions about hours, seating, current wait time and other information

• Shadowed facility optometrist; discussed career opportunities in vision care and prevention• Scheduled more than 200 patient appointments; conducted follow-ups to ensure appointments kept• Performed all administrative functions: answered phones/greeted patients upon arrival/general housekeeping• Confirmed transaction data by verifying name and payment information and clearly communicating costs and fees to patrons• Promptly managed complaints and concerns with positive attitude and rectified issues to complete satisfaction• Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety· Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity