Dejah Howard Email & Phone Number

California, United States

San Francisco Bay Area

Sacramento County, California, United States

• Enforced park laws and rules with contacting first responders- via radio dispatching- if necessary to deal with the public for any emergency, medical, and law enforcement situations.
• Explained facilities and services provided for public use and education; met visitors, answered questions, provided information and directions, resolved visitor complaints while maintaining good public relations.
• Explained facilities and services provided for public use and education; met visitors, answered questions, provided information and directions, resolved visitor complaints while maintaining good public relations.
• Improved collection rate to 100% by establishing sound policies and procedures, following up with customers, and gathering payment with minimal problems.
• Performed administrative duties including answering phones, responding to walk-in patrons and phone inquiries, completing forms, setting up and breaking down rooms/areas for program activities, etc.
• Worked with third party vendors to coordinate and patrol the Water Lantern Festival. Show less

San Francisco Bay Area

• Audited client deals to ensure that the company is in compliance with policies and procedures while maintaining discretion.
• Processed and monitored bank reconciliations, all transactions, and applied payments from deals.
• Developed strong rapports with third party relations to clients and vendors arranging payment schedules.
• Managed and maintained reception area by greeting customers answering 50+ phone calls and emails per day establishing a 84% customer satisfaction rate.