Dejah Howard Email & Phone Number

California, United States

San Francisco Bay Area

Sacramento County, California, United States

• Enforced park laws and rules with contacting first responders- via radio dispatching- if necessary to deal with the public for any emergency, medical, and law enforcement situations.• Explained facilities and services provided for public use and education; met visitors, answered questions, provided information and directions, resolved visitor complaints while maintaining good public relations, provided natural and cultural history interpretive programs and services for all of Sacramento's… Show more • Enforced park laws and rules with contacting first responders- via radio dispatching- if necessary to deal with the public for any emergency, medical, and law enforcement situations.• Explained facilities and services provided for public use and education; met visitors, answered questions, provided information and directions, resolved visitor complaints while maintaining good public relations, provided natural and cultural history interpretive programs and services for all of Sacramento's county parks.• Improved collection rate to 100% by establishing sound policies and procedures, following up with customers, and gathering payment with minimal problems.• Performed administrative duties including answering phones, responding to walk-in patrons and phone inquiries, completing forms, setting up and breaking down rooms/areas for program activities, etc.• Worked with third party vendors to coordinate and patrol the Water Lantern Festival. Show less

San Francisco Bay Area

• Audited client deals to ensure that the company is in compliance with policies and procedures while maintaining discretion.• Processed and monitored bank reconciliations, all transactions, and applied payments from deals.• Developed strong rapports with third party relations to clients and vendors arranging payment schedules.• Managed and maintained reception area by greeting customers answering 50+ phone calls and emails per day establishing a 84% customer satisfaction rate.