Deja Montgomery Email & Phone Number

Columbia, Sc, Us

Columbia, South Carolina Metropolitan Area

United States

● Built rapport with customers, establishing efficient communication channels.● Managed routine calls and led customer onboarding or consultation sessions.● Acted as liaison between clients and field service employees to ensure smooth● operations.● Logged account details accurately in the CRM system.● Promoted and sold 15k per week in handyman work and remodels to drive business growth.● Responded promptly to inbound calls, texts, and emails.

Greenville, South Carolina, United States

Cultivated network of potential clients by attending networking eventsSale various custom window treatments by explaining features/ benefits of product based around design recommendation for clients.Obtain signatures via DocuSign for financial documents and internal and external invoices. Collaborate with multiple vendor representatives to keep up-to-date on new products, lead times, and out of spec orders.Utilize Facebook, Instagram, Snapchat, and Pinterest to promote products, services and content. Performed research to analyze customer behavior, purchasing habits, trends and preferences.

United States

Worked on FLEX selling Frontier fiber optic and copper DSL internet and VOIP services— AT&T fiber opticinternet, digital phone and TV services—Hughesnet satellite internet and phone services.Stayed up to date on company products and services to support sales objectives.Presented products and services to prospective and existing customers to meet client needs.Developed key customer relationships to increase sales.Engaged positively with each customer, providing professional and polite support for sales and service needs. Answered customer questions, shared product knowledge and researched pricing and availability.

United States

Listened to customers to understand needs.Designed and customized customer space by drawing out floor plan and the furniture in the space to give the picture perfect view of what their space can look like with our merchandise.Maintained top sales writer in store, with over 20k of written sales in a week.Cultivated productive relationships with existing customers through exceptional follow-up after sales.Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.Used CRM database to track referral and appointment data

Columbia, South Carolina

Obtained insurance authorizations.Helped customer select eyeglass frames for their specific style and face shape.Took measurements of pupillary distance and height for single and multi focal lenses.Troubleshoot and identify problems related to prescriptionsEngaged customers in friendly, professional dialogue to determine needs.Assessed customer needs to provide assistance and information on product features.Collected payments and provided accurate change.Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Columbia, South Carolina

Ensure clients have an amazing experience through service, selling, and product application. Lead and maintain monthly floor sets, weekly merchandise updates, and receive all shipment.Leads operational processesImprove operational efficiency and decrease profit loss by managing all merchandise processes, including return to vendor and markdowns, ensuring all deadlines are met

Columbia, South Carolina

Provided superior customer service to each customer by listening to needs, responding accordingly, and ensuring each customer is highly satisfiedInterviewed and staffed 20-35 serversSupervised server operation in accordance with company policies and proceduresTrained and coached staffCreated shift schedule to include: work station assignments/rotations, employee training, vacations, breaks, back-up for absent employees, and shift rotationsScheduled and conducted shift meetings

Columbia, South Carolina

Pretest Patients; obtain patients’ medical history, complete noncontact tonometry, auto refraction, visual and acuitySchedule and confirm patients’ appointmentsMaintain and update patient charts as necessaryObtain insurance authorization and answer phone callsMaintain and replenish inventory as neededInstruct patients on wearing schedule, insertion and removal of contact lenses

Associate Of Arts - Aa, Business Administration And Management, General, 3.7

Activities and Societies: Women’s Basketball Team

Accounting And Business/Management

Activities and Societies: Women’s Basketball Team