Lead Project Manager
Current
Oct 2022 - Present
AeroLeads people directory · profile
Dejan Antić Email & Phone Number
Lead Project Manager at Carbon6 Technologies
at
Carbon6
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Lead Project Manager at Carbon6 Technologies
Location
Toronto, Ontario, Canada
Who is Dejan Antić? Overview
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Quick answer
Dejan Antić is listed as Lead Project Manager at Carbon6 Technologies at Carbon6, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Dejan Antić.
Dejan Antić previously worked as Lead Project Manager at Carbon6 and Director of Projects and Strategic Initiatives at Globalfaces Direct. Dejan Antić holds Master Of Arts - Ma, Historical Linguistics - Scandinavian Languages from University Of Belgrade.
Company email context
Email format at Carbon6
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Carbon6
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Profile bio
About Dejan Antić
Hands-on Project Manager and Operations Manager with agency experience in client growth, consulting, strategic projects, operations, SOP improvement, with a track record in process and KPI improvement in an international setting. Educated professional in cross-cultural and international communication and cooperation. Professional, flexible, creative, and service-oriented. Recognized as a highly-motivated self-starter who can learn quickly, work effectively under pressure, and successfully manage assignments with competing deadlines.
Listed skills include Project Management, Payment Systems, Microsoft Dynamics Nav, Translation, and 31 others.
Current workplace
Dejan Antić's current company
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7 roles
Dejan Antić work experience
A career timeline built from the work history available for this profile.
Director Of Projects And Strategic Initiatives
Jul 2020 - Oct 2022
Director Of Customer Success
- Reporting to the CEO with the goal to drive and develop the team of Client Success Managers to meet and exceed client expectations
- Weekly one on ones with Client Success Managers to establish goals and ensure KPIs are being hit
- Maintain positive and professional relationship with clients
- Influence and negotiate with clients on a day-to-day basis, overseeing top accounts
- Analyze KPIs to establish trends
- Develop, review and deliver weekly client update reports, ensuring the health of the clients KPIs are on-track and in line with company goals and values
Aug 2018 - Jul 2020
Project Manager
Managed projects from initiation to closing to integrate new processes and features on a leading eCommerce site present in 13 European countries. Led teams across broad technical, financial and business skills and responsibilities. Provided leadership and performance assessment. Worked on risk assessment and mitigation for new business protocols, and.
Jun 2015 - May 2018
Customer Service Team Lead
- Manage daily operational tasks in the call centre, monitor queues, assign workload, adjust scheduling and assist the Director in building the Call Centre Schedule
- De-escalation point for customer complaints
- Approve and assist in RMA process
- Tracking KPIs and OKRs and build reports that provide insight into customer behaviour trends, identify pain points and opportunities for website improvement
Jun 2013 - Jun 2015
Assistant Store Manager
Store opening and closing operations. Work and shift scheduling. Employee training. Welcoming buyers to the store, answering queries and providing service. Maintaining the front desk. RMA support.
Feb 2013 - Jun 2013
Customer Service Representative
Providing B2C support via telephone, chat and email. Cross-sales and sales leads generation. System functionality testing.
Jan 2012 - Jan 2013
4 education records
Dejan Antić education
Master Of Arts - Ma, Historical Linguistics - Scandinavian Languages
University Of Belgrade
Ma Research Stay, Historical Linguistics - Scandinavian Languages
Københavns Universitet - University Of Copenhagen
Bachelor Of Arts - Ba, Scandinavian Languages, Literatures, And Linguistics
University Of Belgrade
Exchange Student, Danish Language; Mediaeval Nordic Languages
Københavns Universitet - University Of Copenhagen
FAQ
Frequently asked questions about Dejan Antić
Quick answers generated from the profile data available on this page.
What company does Dejan Antić work for?
Dejan Antić works for Carbon6.
What is Dejan Antić's role at Carbon6?
Dejan Antić is listed as Lead Project Manager at Carbon6 Technologies at Carbon6.
Where is Dejan Antić based?
Dejan Antić is based in Toronto, Ontario, Canada while working with Carbon6.
What companies has Dejan Antić worked for?
Dejan Antić has worked for Carbon6, Globalfaces Direct, and Mytrendyphone.
How can I contact Dejan Antić?
You can use AeroLeads to view verified contact signals for Dejan Antić at Carbon6, including work email, phone, and LinkedIn data when available.
What schools did Dejan Antić attend?
Dejan Antić holds Master Of Arts - Ma, Historical Linguistics - Scandinavian Languages from University Of Belgrade.
What skills is Dejan Antić known for?
Dejan Antić is listed with skills including Project Management, Payment Systems, Microsoft Dynamics Nav, Translation, Time Management, Proofreading, Data Analysis, and Microsoft Office.
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