Dejan Tepic Email & Phone Number

Belgrade, Rs

Belgrade, Serbia

Project: Amdocs OSS10 (Cramer) network inventory, order management system at Sunrise Swiss Telecommunication (OSS provisioning domain)Division: Sunrise PROVIOSS (NI and OMS) (OSS provisioning domain)Project: Amdocs OSS10 (Cramer) network inventory and order management system at Sunrise Telecommunication (OSS provisioning domain)Skills: Microsoft Project · Project Management · Continuous Integration and Continuous Delivery (CI/CD) · Release Management · Agile & Waterfall Methodologies

Belgrade, Serbia

Project: Amdocs OSS10 (Cramer) network inventory and order management system at Sunrise Telecommunication (OSS provisioning domain)Division: Sunrise proviOSS (NI and OMS) (OSS provisioning domain)

Belgrade, Serbia

Project: Amdocs OSS10 (Cramer) network inventory and order management system at Sunrise Telecommunication (OSS provisioning domain)Division: Sunrise proviOSS (NI and OMS) (OSS provisioning domain)

Belgrade, Serbia

Project: Amdocs OSS10 (Cramer) at Sunrise TelecommunicationDivision: Cramer PROVIOSSDelivering IT Services:• Release and Deployment management• Improving current processes and procedures related to application (Amdocs OSS10) operations activities• Conducting incident postmortem as part of project risk management and projects retrospectives• Deploying production releases in accordance with defined release management process• Implementing CI/CD practices using Jenkins• Applying Agile methodology by working very closely with Technical Product Owner and Scrum Master.• Implementing monitoring solution using Nagios and Cron jobs• Extending and improving existing zone cloning ant, shell and python scripts• First level troubleshooting of operations/configuration issues, including but not limited to statuses of DB objects, Applications in WebLogic, Data sources and DB links, Errors in Cramer, AUA logs.• Oracle Database Monitoring (Oracle 10g and 11g), Oracle WebLogic 12c, Oracle SQL Developer• VMware virtualization, Tortoise SVN, Bitbucket, JIRA, Confluence, Citrix• Maintenance of the users’ rights and roles within Amdocs Security Manager (ASM) application• Distribution of Cramer OSS ARM and ANN metadata using Eclipse and troubleshooting metadata distribution errors.

Belgrade, Serbia

Delivering SAP ERP services:• Delivering SAP ERP R/3 CO business process and CO customization• Development and maintenance of CO module at the existing SAP systems• Reporting and analyses of specific KPIs, such as profitability, CAPEX, cost centers, cost reduction initiatives• Preparation and analyses of controlling and financial reports• Continues improvements of both company’s reporting systems and cost model• Maintenance of the users’ rights and roles within SAP system• Good understanding of cross-functional integration• Good knowledge of business processes and experience in making• Analysis and consultancy for users regarding an upgrade of business processes within SAP system• SAP Solution Manager, SAP landscape, Transport Management System• Delivering key and end user trainings• Delivering scoping and BBP documents• Business analysis (ERP CO module)• End-To-End Testing• SAP ABAP Programming Fundamentals, SAP script Form development fundamentals.• Assist in the development of the overall project plan as well as individual work plans• Project Management emphasis on coordination and planning of “go live” and testing activities• Acting as liaison with client for troubleshooting (investigates, analyses, and solves software problems)

Belgrade,Serbia

Network Inventory Project – Amdocs Cramer OSS 8.2 and 9.0Projects Role: Project Board, Assistant to Technical Project Manager, Technical Consultant, System Administrator, Database Administrator, Tester, DeveloperDelivering IT services:• IT integration of Amdocs Operational Support System (OSS) Network Inventory (NI) system• Project management experience with an emphasis on coordination and planning of “go live” and/or testing activities• Technical pre-sales consulting/services• End-To-End testing• System Administration and systems maintenance• Systems installation (UNIX/LINUX Red Hat, Oracle DB, Amdocs Resource Manager and ANN applications)• Systems patches (Hotfixes) installation• Delivering High Level (HLD) and Low Level Designs (LLD) documents• Experience with DB and data modeling principles and associated tools (SQL, Oracle PL/SQL developer, Toad).• Development of Task Engines modules (applications) and data migration tools using PL/SQL.• Solution Architecture for Amdocs OSS NI projectsTelecommunication experience:• Understanding of Network Management Systems (NMS): U2000, M2000, Alcatel SAM• Understanding of Technologies: Microwave Radio, Ethernet, DWDM, IPv4, Mobile, MPLS, SDHSkills involved in OSS projects:• UNIX/LINUX Red Hat 6.5• Oracle Database Administration (Oracle 10g and 11g)• Oracle WebLogic 12c• IBM WebSphere• Oracle SQL Developer tool• PL/SQL• Eclipse (Metadata Manager, OSS Reporting based on BIRT• VMware virtualization, TortoiseSVN, Citrix, • Resource Manager application (Network Inventory)• Amdocs Network Navigation (ANN)• Resource Manager consulting• Strong customer facing skills• Ability to influence and motivate clients and employees• Excellent oral and written communication skills

Morgantown, West Virginia, United States

• Develop new websites and database driven web applications (using VB.Net, JavaScript, CSS and HTML), maintain and update sites, ensure informational and navigational consistency and usability. • Project leader of Immunization Records Application. Developer and designer of Physical Therapy Alumni database driven application (using VB.NET) and other various internal websites (using CSS, JavaScript and Flash). • Converting video files to various digital formats for use in CD presentations or for streaming over the web.• Instruct faculty and staff on how to use technology more effectively in the classroom, offering them strategies to present course material in exciting and appealing ways. • Support all web applications developed or integrated into our environment by providing technical assistance and support to faculty, staff and students from WVU, HSC, regional campuses and Oman Medical Center.

• Supporting and maintaining internal developed web applications (tigernet.salem.edu, salemiu.edu, dhp.salemiu.edu) and WEBCT using JAVA, JavaScript and HTML. • Providing and helping students with log in information and passwords for web applications. • Troubleshooting network printing devices under TCP/IP, Bonjour and LPD. • Troubleshooting Windows 2000/XP, OS X, computer formatting, HDD ghosting, and memory testing.• Troubleshooting OS X (10.4 Tiger and 10.3 Jaguar) and Linux OS.

Master Of Science - Ms, Information Systems And Technology/Is&T Management

Bachelor Of Science (Bsc), Computer Science