Deja Wayne Email & Phone Number

Aurora, Il, Us

Chicago, Il, Us

Provisioning user laptops and administering a company-wide Mobile Device Management (MDM) solution, drive inventory management of physical and digital IT assetsTriage security events and user technical help requests, investigating via log audits and working through appropriate incident response processesTroubleshoot end user issues: Provide root-cause analysis on various web and mobile applications; handle escalated tickets relating to server/network related issuesGeneral knowledge of Intune and Domain join machines and the differences, MS Outlook and OneDriveUnderstanding how to diagnose using DNS and DHCP for connections issuesTechnical proficiency with common hardware, software, and technologies: Windows, Office, iOS, laptops, tablets, Mobile Device Management (MDM), VPN, WiFi, etc.)Knowledge of Active Directory, Azure, O365, MFA, SSO, Okta, networking and server concepts.Familiarity with tools such as Google Workspace, and Slack

United States

Qualify prospects via internet investigation and telephone communication, thus developing it into a functional record where we can interact and support the customer.Target our existing customer base, thus embracing the ideal of multiple touch points on the customer lifecycle to maximize upsell opportunities for a total kitchen solution.Proactively drive sales via the identification and qualification of new business prospects.Continuous CRM (Sales Force) updateKeep the relationship with customer, constantly following-up on their needsBook Trainings (Academy)

Calumet City, Illinois, United States

Understood of basic computer/network concepts and termsExperience with inventory management and asset trackingExperienced background with computers troubleshooting and repairExperience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and OutlookProvided assistance to the operations team by maintaining IT inventoryCoordinating loads, delivery, and audits of cars

Oak Brook, Illinois, United States

Delivered recruitment solutions for hundreds of vacancies across all organizational levels and an array of job functions for companies including Boeing SSG, Delta, Flightstar, etc.Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.Recruit passive candidates and gauge chemistry of candidates for fit and motivation rather than simply sell a role.Build and maintain network of potential candidates through proactive market research and on-going relationship management; conduct in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high interview-to-offer ratioConduct interviews using various reliable recruiting and selection tools/methods to filter candidates within scheduleOnboard new employees in order to become fully integratedMonitor and apply HR recruiting best practicesAct as a point of contact and build influential candidate relationships during the selection process

Evaluate soldiers' career desires and qualifications for advanced assignments and prepares and processes requests for transfer or reassignment.Process classification or reclassification actions.Manage case or provided support to employees on disability, leave of absence, human resources, customer service, healthcare setting or employee relations functionsMaintain status with case load that will fluctuate during periods of high volume such as peak, prime day, new site launches, staffing changes, etcProcessing personnel actions and forms related to benefits and retirement programsResolving benefits and retirement questions and/or issues for employees and/or survivorsReviewing employee records to ensure accuracy of benefits and retirement informationAssisting in the development of standards/policies/procedures for federal benefits and retirement programs.Prepare orders and request for orders.

Operate all wheel vehicles and equipment over varied terrain and roadwaysManage load, unload and safety of personnel being transportedEmploy convoy defense techniques

Provide strong understanding and enthusiasm around technology, especially around Comcastproducts and services. Maintain detailed sales product knowledge, including competitiveinformation.Provide superior customer service with all customer interactions.Evaluate customers’ potentialproduct needs and make appropriate recommendations.Meet or exceed sales quotas in an accountability-based culture.

Orland Park, Illinois, United States

Provide extraordinary and red carpet customer service.Assist in all aspects of offering and selling retail wireless product and servicesHandle wireless service inquiries from customers, diagnosis and troubleshoot electronics

Chicago, Illinois, United States

Handled responsibilities of receiving incoming inventory items and organizing them according tosize and typePerformed the tasks of assisting with setting up of sales floor displayAssigned responsibilities of maintaining a clean working environment

Chicago, Illinois, United States

Maintain strong knowledge of all wireless products, accessories, pricing plans, promotions andservice features for AT&T products and services; including DIRECTV Assist in all aspects ofoffering and selling retail wireless product and servicesHandle wireless service inquiries from customers, diagnosis and troubleshoot customer serviceand wireless device issuesProvide an extraordinary customer experience

Bachelor Of Science - Bs, Cybersecurity & Info Assurance

Associate Of Arts And Sciences - Aas, Criminal Justice And Corrections

Activities and Societies: NSLS