• Acting as the front door for all new initiatives regarding IT projects for clients.• Designed, implemented, and currently managing the IT infrastructure of several clients.• Virtual service desk for several clients.• Conducts Amazon Web Services training for various clients.• Analyze client’s IT plans to determine the system architecture requirements required to achieve business goals.• Maintaining a consumer-focused outlook and aiding in the delivering of projects to market.

• Designed, implemented, and managed the IT Infrastructure across 10 offices and serviced 5 DFID projects worth over £160 million. • Negotiated a N1.6 Million discount on a monthly bill with telecommunications partner, 9mobile (formerly Etisalat Nigeria).• Exhibited excellent customer service while attending to IT issues encountered by consultants with varying degrees of computer literacy.• Developed a real-time back up system to an offsite location as part of the disaster recovery plan.• Set up AWS environments for testing solutions before rolling out to on-premise data centres.• Ensured vendor registration for efficient and cost-effective procurement of IT equipment and services.• Recruited, mentored and managed IT support staff of 3 to attend to over 200 consultants daily.• Analysed DFID projects client’s IT plans to determine system architecture requirements required to achieve business goals.• Ensured service levels agreements were met on a consistent basis and implemented contract addendums when needed.• Remotely configured and managed the Cisco Meraki firewall for the Sierra Leone office.

• Designed, implemented and managed the IT infrastructure of 7 offices and serviced 3 DFID projects in various states across the country including Lagos and Abuja.• Delivered several IT training on Window 7 and 10, Windows Server 2008, WatchGuard Firewalls and Cloud technologies.• Ensured access control based on discretion, roles and rules were strictly adhered to.• Reduced IT expenditure by 32% through negotiation with major telecommunications companies.• Ensured best value for money by procuring directly from IT retailers at lower prices and while retaining the benefits of warranty services from the manufacturer.• Configured, installed, updated and managed employee’s laptops, servers, printers, scanners and projectors.• Provided remote support for 7 offices in Nigeria and other offices in Africa using Team Viewer.• Liaised with our telecoms partner on a daily basis to ensure all consultants’ telephone issues were resolved.• Stood in for the UK Head of IT to troubleshoot IT issues in the London office in his absence.

• Configured Servision’s Mobile Video Gateway for several banks and international organisations.• Trained on EnCase 7.

• Provided weekly IT support for the Canadian International Development Agency, Program Support Unit.• Provided IT Support for the Nigerian Canadian Co-operation, Bureau of Public Service Reforms, Debt Management Office, and National Space Development and Regulatory Agency.• Implemented a secured wireless network for the Independent Corrupt Practices and Other Related Offences.• Ensured weekly incremental and monthly full backups were done regularly. • Trained staffs of Pipeline and Products Marketing Company (PPMC) on ISA Server Administration.• Implemented web caching and URL blocking to increase internet speed during office hours.• Deployed Microsoft Office Sharepoint 2007 as part of the Unified Communication Project for Microsoft True Partner Marketing.• Implemented the IT infrastructure of Abuja Technology Village office using Microsoft Windows Server 2008 and Microsoft Exchange 2007.

• Assisted senior Legislative officers in amending various bills for the committee in the preparation of the 2008 fiscal budget.• Established meetings, panels, public hearings, and assisted in the successful coordination of these events on a monthly basis.• Established meetings between the legislators and the minister and his subordinates to supervise budget implementation.• Spearheaded troubleshooting of systems for the committee, and the systems in the office of the chairman of the committee.• Resolved problems within Microsoft office (outlook, excel, word, etc.).• Configuring printers, scanners and photocopiers.

• Enhanced customer image and increased customer traffic by initiating new advertising strategies.• Increased sales by bridging the gap between retailers and manufacturers.• Troubleshoot systems within the company network, for Windows operating systems, such as Windows 98, Windows ME and Windows XP.