⮞ Contributed significantly to Edinburgh Napier University's participation in the 2024 Times Higher Education Impact Rankings.⮞ Created reports and visualizations that facilitated informed decision-making by analyzing SDG data.⮞ Enhanced University Moodle site for SDG Dashboard by designing and equipping it with more information.⮞ Analysed operational improvements against KPIs to measure progress.⮞ Collaborated with experts and IT groups to establish short-term and long-term… Show more ⮞ Contributed significantly to Edinburgh Napier University's participation in the 2024 Times Higher Education Impact Rankings.⮞ Created reports and visualizations that facilitated informed decision-making by analyzing SDG data.⮞ Enhanced University Moodle site for SDG Dashboard by designing and equipping it with more information.⮞ Analysed operational improvements against KPIs to measure progress.⮞ Collaborated with experts and IT groups to establish short-term and long-term goals. Show less

⮞ Develop and maintain complex software applications and websites to support customer service operations and improve the user experience.⮞ Analyze MDA processes and requirements to design technical solutions that streamline workflows and enhance efficiency.⮞ Collaborate with customer service teams to gather feedback, identify pain points, and implement data-driven improvements to software systems.⮞ Lead the integration of customer service tools and platforms, ensuring seamless… Show more ⮞ Develop and maintain complex software applications and websites to support customer service operations and improve the user experience.⮞ Analyze MDA processes and requirements to design technical solutions that streamline workflows and enhance efficiency.⮞ Collaborate with customer service teams to gather feedback, identify pain points, and implement data-driven improvements to software systems.⮞ Lead the integration of customer service tools and platforms, ensuring seamless communication between systems and databases.⮞ Provide technical support and training to customer service staff on new software features and updates, while also addressing any system-related issues that impact service delivery. Show less

⮞ Develop and maintain software applications and websites to meet client requirements and organizational needs.⮞ Analyze user needs and system capabilities to design effective technical solutions and improvements.⮞Provide technical support and troubleshooting for software issues, responding promptly to user queries and concerns.⮞ Collaborate with cross-functional teams to gather requirements, plan projects, and ensure timely delivery of high-quality software products.⮞ Create… Show more ⮞ Develop and maintain software applications and websites to meet client requirements and organizational needs.⮞ Analyze user needs and system capabilities to design effective technical solutions and improvements.⮞Provide technical support and troubleshooting for software issues, responding promptly to user queries and concerns.⮞ Collaborate with cross-functional teams to gather requirements, plan projects, and ensure timely delivery of high-quality software products.⮞ Create user documentation, conduct training sessions, and offer guidance to clients on how to effectively use the developed software and websites. Show less

⮞ Collect and verify residents' personal information and documentation to process smart card applications accurately.⮞ Operates specialized equipment to capture biometric data, including photographs and fingerprints, for inclusion on the smart cards.⮞ Enters applicant data into secure government databases, ensuring the completeness and accuracy of records.⮞ Assists residents in understanding the benefits of the smart card program, including access to social welfare packages and… Show more ⮞ Collect and verify residents' personal information and documentation to process smart card applications accurately.⮞ Operates specialized equipment to capture biometric data, including photographs and fingerprints, for inclusion on the smart cards.⮞ Enters applicant data into secure government databases, ensuring the completeness and accuracy of records.⮞ Assists residents in understanding the benefits of the smart card program, including access to social welfare packages and government services.⮞ Contributes to revenue generation by collecting applicable fees and maintaining detailed financial records of transactions. Show less

⮞ Oversee and manage a network of Mobile Money agents, ensuring compliance with MTN policies and regulatory requirements.⮞ Monitor transactions, resolve disputes, and handle escalated customer issues to maintain smooth operations.⮞ Conduct training sessions for agents on new products, services, and best practices in mobile financial services.⮞ Analyze performance metrics and market trends to optimize agent network efficiency and expand service coverage.⮞ Liaise with MTN… Show more ⮞ Oversee and manage a network of Mobile Money agents, ensuring compliance with MTN policies and regulatory requirements.⮞ Monitor transactions, resolve disputes, and handle escalated customer issues to maintain smooth operations.⮞ Conduct training sessions for agents on new products, services, and best practices in mobile financial services.⮞ Analyze performance metrics and market trends to optimize agent network efficiency and expand service coverage.⮞ Liaise with MTN corporate offices to implement strategic initiatives and report on regional Mobile Money operations. Show less

⮞ Develop and deliver engaging lessons in mathematics and information/communication technology aligned with international curricula standards.⮞ Assess student progress through various methods, provide timely feedback, and adapt teaching strategies to meet diverse learning needs.⮞ Integrate technology tools and digital resources to enhance math instruction and foster students' ICT skills across subjects.⮞ Collaborate with colleagues to create interdisciplinary projects and prepare… Show more ⮞ Develop and deliver engaging lessons in mathematics and information/communication technology aligned with international curricula standards.⮞ Assess student progress through various methods, provide timely feedback, and adapt teaching strategies to meet diverse learning needs.⮞ Integrate technology tools and digital resources to enhance math instruction and foster students' ICT skills across subjects.⮞ Collaborate with colleagues to create interdisciplinary projects and prepare students for international examinations like IGCSE or CIE.⮞ Contribute to the school community through extracurricular activities, professional development, and promoting a global mindset among students. Show less

• Movement of valuables such as money across banks Nat ion wide.

Company documentation. Monitoring of operatives in different beats. Preparing and updating security reports across beats. Information dissemination.