PROFILE11 years successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and planning/implementing proactive procedures and systems to avoid initial problems.Excellent computer skills and time proficient; working knowledge using both Windows and Mac systems.Ability to train, motivate and supervise customer service and or sales employees.A team player, acknowledged as “Total Quality Customer Service Professional.”Develop plans, conduct audits and variance analyses, process multiple sales, and filings as well as maintain accurate inventories.Involvement with developing new customized auto modifications.International and domestic experience with large motorsport organizations.EXPERIENCESales, Axcel Sports, New York, New York, November 2012 – May 2013Relocated to Johannesburg, South Africa, to support sales of custom racing apparel. Position included: presenting products, advertising various apparel options, identifying client’s requirement, gathering market information, and a comprehensive knowledge of products, procedures, and safety standards of the industry.Sales/Marketing Manager, A.M. Fuller Inc/Fuller Hot Rods, January 2008 – July 2011Spear-headed conception of 2 new after-market products for the C6 Corvette. Communicated with manufacturers during product fabrication and development. Designed and marketed all company products. Assisted vendors with purchase orders and showcased products at events and auto shows. Communicated with marketing outlets to organize for advertising layouts and media delivery.Lead Sales Associate, Atlanta Dream Cars, Atlanta, Georgia, October 2008 – September 2009Managed store front operations, including opening and closing daily duties. Coordinated with vendors and designers for major auto projects. Maintained internal tools for managing site structure, Product data, and car photos, using Java. Assist with design efforts for site pages, content archival,