Working with the team to drive growth and create a superlative pharmacy experience for our patients and team members, through transformation and innovation.

Aikido and self-defense practitioner since 1989. Currently holds the rank of Sandan (3rd Degree Black Belt) in Aikido, and cross-trained in armed and unarmed combatives

Enhance patient outcomes by developing and implementing retail healthcare services for chronic disease management, such as diabetes and hypertension, as well deployed diagnostic testing services for COVID and Flu that link patients to immediate treatment. Ensure that where applicable, all services align with payer requirements while prioritizing better patient outcomes. Collaborate with stakeholders across departments to create and execute go-to-market strategies for new products and services, resulting in increased market share, improved patient outcomes, and enhanced brand reputation.Selected Career Benchmarks:• Developed and deployed new Test and treat capabilities for COVID and Flu, leveraging pharmacists’ enhanced scope of practice that allows prescriptive authority for oral antivirals. • To support enhanced test and treat services, developed enhanced revenue cycle management capabilities, leading internal resources as well as two vendor teams. These capabilities enhanced both patient-facing and internal processes, from pre-registration to charge capture and claims submission.• Developed and implemented a blood pressure management program on behalf of payers for ~15,000 target patients across multiple states and 300+ locations.• Dramatically enhanced COVID-19 and diagnostic testing services, expanding capabilities in rapid Nucleic Acid Amplification Testing (Abbott ID Now™), PCR, and antigen testing for COVID and flu, additionally, spearheaded the development of innovative test and treatment services, leveraging pharmacist prescriptive authority to improve healthcare access and equity.• Executed strategies and initiatives for extending and improving healthcare offerings, fostering innovation and positively impacting patient health and well-being.

Developed innovative solutions for newly conceived strategic business offerings, through collaboration with business, clinical, technology, and operations leaders to prioritize and develop innovative programs. Played a crucial role in designing and developing digital experiences and tools for customers and team members, enhancing overall efficiency and user satisfaction.• Volunteered at the outset of the COVID pandemic to spearhead the creation of over 6,900 COVID-19 testing locations nationwide in less than 12 months. Executed initiatives to ensure data quality and connectivity using Abbott IDNow™ point-of-care molecular testing, and PCR testing for COVID-19, in collaboration with the Centers for Disease Control’s ICATT (Increasing Community Access to Testing) program for national surge testing.• Implemented 12 Digital Health Corners, an in-store service for assisting patients navigate and select digital healthcare technology, from conception, development, construction, staffing and training, to a successful pilot in 6 months, laying the foundation for scaling to 400+ locations.

Partnered with business leaders to develop payer-directed programs that create value for Walgreens’ payer partnerships.• Co-led the development of Rx Cost Advisor, a pilot program designed to present Walgreens Pharmacy customers with opportunities to save, by providing lower-cost formulary alternatives for refills. This program was one of the first to implement Real-Time Pharmacy Benefits Check technology for retail pharmacies.• Co-led the joint implementation of various member recognition programs for Pharmacy Benefits Managers (PBMs).

Lead a team to manage the enterprise program portfolio. As Walgreens moved to a more strategically aligned program and project portfolio, my team and I developed both the tools and the processes to manage and report program information, interdependencies, resource capacity vs. utilization, key milestones, and KPIs for a $500M+ program portfolio. My team supports the C-suite by providing the latest information necessary to drive strategic decision-making, program prioritization, and long -range planning.

Lead a group of high-performing program and project managers as the head of the Divisional PMO for the Pharmacy, Health and Wellness.

Lead a group of high-performing program and project managers as the head of the Divisional PMO for the Pharmacy, Health and Wellness business.

Optimize and coordinate the activities of multiple executive strategy teams by utilizing project management methods and domain expertise in pharmacy and retail.

Responsible for managing kiosk network operations, managing customer relationships and partnerships, customer service, business development, and product delivery. Accountable for operations and uptime of a nationwide, cloud-based, financial kiosk network that is mission critical for major municipalities and retail locations. Key member of PCI compliance team, and developed and implemented business continuity plan.

As the head of US business, accountable for managing the sales and delivery of eVentive's on-shore and off-shore IT consulting and outsourcing services to our US customers. As the account partner for McKesson Specialty Pharmacy, responsible for new development, enhancements and maintaining service levels for the specialyt pharmacy workflow management system developed by eVentive.

Accountable for technology strategy and architecture for a Web 2.0 site designed to manage user-developed content focused on sports and sports fans. Responsible for hiring and developing technical team, and ongoing business strategy for the company. Also responsible for brand development, web site traffic growth, web site UI and advertising revenue.

Responsible for ensuring alignment between strategic, business, technical, customer, and partner requirements to enable the implementation of Baxter's open architecture strategy.

Responsible for the development and delivery of Baxter Healthcare Corporation’s Patient Care System, a computerized, wireless patient information and medication management system that assists health care professionals in providing enhanced patient care. Created the vision and mission for 50+ person software development group, established objectives, and implemented practices and procedures for software development, resource planning, program and project management, and technical architecture and design. Selected and recruited of key staff such as software project managers and team leaders.

Accountable for success and profitability of a 70+ member eCommerce and CRM consulting practice.

Accountable for delivery of DC Systems' technical education offerings, including Microsoft SQL Server, NT Administration, and PowerBuilder. Developed internal training and certification program for consultants and trainers.