Del Bauer Email & Phone Number

- Execution of the daily operations to support Ziegler’s connected services offerings- Collaboration with multiple business units to identify and develop the necessary technologies and solutions required to support connected service growth strategies- Management of multiple connected asset services processes including supporting and growing asset connectivity, subscription management, condition monitoring services, preventative maintenance effectiveness, and managing rental fleet maintenance and repair expenses- Support of the CAT Connect vision and strategy; as well as Ziegler’s digital transformation of service operations- Responsible for monitoring and managing customer assets under maintenance agreements, which includes managing the operations of the Equipment Management Solutions (EMS) group and the Oil Lab

Greater Minneapolis-St. Paul Area

- Training strategy and administration of external and internal technician training, project management, process analysis, and new process/system implementation and improvement within Ziegler's Technical Training & Support department - Manage the training strategy for the introduction of new products from Ziegler's OEMs- Technical writing, coordination, and delivery of documentation related to technical support and service documentation- Reporting on technical support, technical training, and revenue/financial data

Greater Minneapolis-St. Paul Area

- Business strategy, project management, process analysis, and new process/system implementation within Ziegler's Technical Training & Support department - Technical writing related to technical support and service documentation - Reporting on technical support, technical training, and revenue/financial data

Greater Minneapolis-St. Paul Area

-Business strategy, project management, process analysis, and management of system/process implementation-Leads, manages, coordinates, and reports on implementation projects-Organizes and facilitate requirements gathering sessions and project team meetings-Analyzes and improves business processes, in support of business strategies and projects-Coordinates and executes user acceptance testing-Proves systems analysis to ensure the needs of the user are met-Develops and implements policies, procedures, and standards, and ensures their conformance with industry standards and company objectives-Designs, develops and provides training

Greater Minneapolis-St. Paul Area

-Invoicing the sale and lease of machines and attachments for Ziegler’s Construction and Ag business units. -Processing claims for Caterpillar merchandising support. -Compiling and submitting commercial transaction data to Caterpillar for sold machines. -Submitting and monitoring Caterpillar machine orders. -Various additional reporting and system functions.

Greater Minneapolis-St. Paul Area

Project manager and research analyst for a class-action claims administrator

Greater Minneapolis-St. Paul Area

-Data Analyst within Specialty Underwriting Residential Finance (SURF). Subprime and -Scratch/Dent-Preparation of mortgage bid data for review and pricing by senior traders -Reconciliation of data available for funding, and interaction with funding analysts throughout the funding process-Reconciliation of database and loan inventory among several applications and programsContacting originating lenders to obtain more complete and/or accurate loan data

Greater Minneapolis-St. Paul Area

-Final reconciliation of subprime mortgage packages before purchase-Maintaining overall knowledge of each product, it’s guidelines, and rate sheet-Preparation of loan data to be submitted through internal pricing models-Issuing commitments based on bid data, and following up with any additional commitment requirements per operations-Assisting clients with questions regarding RFC’s products, pricing, or rate sheets-Analysis and resolution of discrepancies between commitment and hedge balances per traders-Managing several projects, including commitment buyout maintenance, bulk bid tracking, pricing/funding adjustments, and loan repurchases

Bachelor Of Science, Marketing

Associate Certificate, Project Management

Project Management Fundamentals Influencing Without Authority