Del C. Email & Phone Number

Phoenix, Az, Us

Lázaro Cárdenas, Michoacán, Mexico

General Manager for the specialized auto terminal (T.E.A.)Manage the overall operations of the Lazaro Cardenas Terminal including over 250+ company employees, 300+ union members, vessel, terminal, on dock rail, VPC, truck operations, maintenance, and the bonded facility department. Directed manning, P&L, process improvements, and cost controls for the operations. responsible for union negotiations and relationships. Advanced customer relations and acquired new clients through marketing. Projects and capital management.ACHIEVEMENTS INCLUDE:• 100% of objectives obtained through close team collaboration and delivery of management goals.• 25% advancement in productivity gained by improving business processes and improved system enhancements.• High level of safety standards and reductions in accidents and claims.

Veracruz Area, Mexico

Oversaw overall operations, administration, and P&L of Veracruz port operations. Managed team of 500 union members and 110 direct company employees.ACHIEVEMENTS IN REVENUE GENERATION INCLUDE:• $600,000 saved in five years by removing null lease agreements.• 100% of financial objectives reached by attaining important concessions allowing business to grow in a difficult labor environment and negotiating successfully with the union.• 35% profit improvement generated within ten months by negotiating optimized contract agreements with partners.ACHIEVEMENTS IN PROCESS IMPROVEMENT INCLUDE:• 35% reduction of damage frequency delivered by updating inspector selection process, adding detailed training plus monthly workshops, and reviewing previous month claims.• Slashed labor hours and enhanced visibility of operations by extending use of handheld devices during inspection and buy off processes.• Boosted performance through implementation of standardized processes for all inspectors and applying the use of cheat sheets for key areas

Manzanillo, Colima

Directed terminal, rail, gate, and CFS daily operations. Oversaw all planning, labor relations, P&L, customer service, and employee management of 80-person team and 200 union members.ACHIEVEMENTS INCLUDE:• 55% expansion in productivity produced by upgrading yard planning, segregating import and export cargo, revamping utilization of space, and enhancing stowage in the vessel department.• 47% decrease in lost time injuries facilitated by using stronger procedures, adding motivational talks prior to shift start, spreading order and cleanliness to work sites, and prioritizing the safety department focus.• 40% enhancement in rail production generated using process revitalization, boosting customer interactions, and utilizing labor management.• 25% rise in gate turn times precipitated through overall process improvements, upgraded client information flow, and secure system enhancements. -PREVIOUS EXPERIENCE- Terminal Manager, Manzanillo International TerminalKey member of the startup team for the green field project in Panama, overseeing activities such as training for all employees, system use, equipment operation, safety training, and operations processes. Superintendent, Stevedoring Services of AmericaTerminal and Vessel superintendent for container, break bulk, and RoRo operations. Based in Seattle one year, transferred to Oakland and San Francisco. Also worked for Automobile Vessels in Benicia, California