Del Walker Email & Phone Number

Royal Tunbridge Wells, GB

Royal Tunbridge Wells, Kent, United Kingdom

My responsibilities include managing 2 sheltered housing schemes for people aged 55+, monitoring and managing repairs and maintenance of schemes, creating and monitoring support plans and risk assessments for residents, conducting building risk assessments, liaising with external stakeholders and managing conflict and anti-social behaviour.Supported.

To assist with developing the D365 strategy, ensuring it is aligned to TCH organisational strategy.

Tunbridge Wells

The focus of this group is to review the effectiveness of a motivational reward scheme for staff in order to celebrate successes across the company and to give staff the opportunity to recognise their colleagues for their work and behaviours.

Royal Tunbridge Wells, Kent, United Kingdom

Assisting with designing and promoting a digital housing service both internally and externally. Focussing on digital inclusion and introducing new technologies to staff and customers.

Working as part of a team to promote residents voice with the organisation. Acting as a representative of the Tenancy Sustainment Officers to present the teams thoughts, opinions and queries to the group and feeding back at team meetings. To ensure the residents voice is at the centre of all TCH services.

Volunteering as a School Parent Governor with particular focus and responsibility in Special Educational Needs, Health & Safety and Pupil Premium. Supporting the schools Governing body to ensure all governance tasks are completed within a timely manner and all monitoring visits are conducted professionally and follow Kent County Council guidelines. Attend.

Royal Tunbridge Wells, Kent, United Kingdom

Key member of the Service Re-Design Group tasked with developing and implementing a digital by default housing service for TCHG customers both internally and externally.

My responsibilities include managing 2 sheltered housing schemes for people aged 55+, monitoring and managing repairs and maintenance of schemes, creating and monitoring support plans and risk assessments for residents, conducting building risk assessments, liaising with external stakeholders and managing conflict and anti-social behaviour.Supported.

Assisting with the organisations drive towards customer excellence, acting as a 'Buddy' for new employees and acting as an ambassador for the Groups internal culture.

Assisting with sharing good practice for dealing with customer complaints, sharing ideas and providing feedback to achieve outstanding customer satisfaction.

Working as a team to appropriately allocate new sheltered housing vacancies to customers.

My responsibilities included mentoring students with multiple learning difficulties and physical impairments, assisting students to access a fully operational working farm as part of their Animal Husbandry and Agriculture course and developing individual learning plans so that students had every opportunity to fulfil their potential.

My responsibilities include managing the charity social media accounts, managing RLSB Dorton Radio on-campus radio station and its website, teaching radio and media lessons to learners with challenging behaviour and visual impairments.

Cih Level 3 - Housing Practice

Professional qualification in housing practice focussing on affordable housing, housing law and regulations and service user involvement.

Professional Certificate In Education, Radio & Media