Research/find qualified prospects through Google and Linkedin

- Direct, oversee and manage daily operations- Uphold and enforce company policies and procedures and implement new process- Suggest changes to operating standards in order to improve the efficiency of work- Complete daily operational task in a daily manner- Build and maintain positive client and customer relationships

- Oversee personnel including in Sales, Front Office and Housekeeping Department- Resolve issues regarding hotel services, amenities and policies- Organize activities and assign responsibilities to employees to ensure productivity- Coordinate with external parties- Partake in financial activities including establishing room rates, setting budgets and assigning funds to departments- Monitor hotel salesSALES AND CUSTOMER SERVICE SPECIALIST / EVENT… Show more - Oversee personnel including in Sales, Front Office and Housekeeping Department- Resolve issues regarding hotel services, amenities and policies- Organize activities and assign responsibilities to employees to ensure productivity- Coordinate with external parties- Partake in financial activities including establishing room rates, setting budgets and assigning funds to departments- Monitor hotel salesSALES AND CUSTOMER SERVICE SPECIALIST / EVENT COORDINATORApril 2012 - July 2016 Show less