Technical Services Specialist
Current* Repairing technical and communication issues, averaging 20+ service calls weekly with a 98%success rate.* Partnered with Comcast affiliates to broaden internet, video, and voice services, resulting in serviceexpansion to 5+ new areas and increasing accessibility for 1,000+ households.* Installed or replaced equipment for an average of 15 households weekly, ensuring optimalperformance.* Actively participated in disaster response teams, assisting in restoring connections for over 500households annually following natural calamities such as tornadoes and hurricanes.