Delaina Horner, Ccam

Delaina Horner, Ccam Email and Phone Number

Assistant General Manager at The Keys Condominium Owners Association @
Delaina Horner, Ccam's Location
Brentwood, California, United States, United States
About Delaina Horner, Ccam

Highly qualified, results-driven property management professional, demonstrating solid interpersonal, communication, and problem solving skills. Adept at providing exemplary customer service, and achieving all company goals and objectives. Energetic and goal-oriented with an impressive performance record and well-rounded background. Working to advance to an On-site Community Manager role, which allows me to use my outstanding relationship building and organizational skills. Summary of Qualifications • Seasoned Assistant General Manager of an 800 unit, 22 acre property. Oversight of a 25 member staff. Assisting with the budgetary functions of a $7 million annual operating budget and a budgeted $8 million reserve account. Committed to providing excellent customer service, strong interpersonal relationships with Board members and a dedication to the Companies’ overall growth. • A highly organized, creative and detail oriented professional with 20 years' experience providing thorough and skillful administrative support to Senior Executives; able to grow positive relationships with colleagues at every organizational level. • Independent and self-motivated; skilled at completing multiple tasks and following through to meet or exceed project goals independently. • Dedicated, focused and quick learning; excellent research and analytical skills. • Computer skills on both PC and MAC interfaces at an expert level include MS Word, Excel, and internet; General knowledge of Vantaca, Strongroom, Caliber, Pages, Access and Quick Books. 65WPM.

Delaina Horner, Ccam's Current Company Details
Foundation Community Management

Foundation Community Management

Assistant General Manager at The Keys Condominium Owners Association
Delaina Horner, Ccam Work Experience Details
  • Foundation Community Management
    Assistant General Manager For Kcoa
    Foundation Community Management Aug 2022 - Present
    Walnut Creek, California, United States
  • Common Interest Management Services
    Assistant General Manager
    Common Interest Management Services Jan 2022 - Aug 2022
    Walnut Creek, California, United States
    Assistant General Manager at The Keys COA
  • Common Interest Management Services
    Community Administrative Assistant
    Common Interest Management Services Dec 2020 - Jan 2022
    Walnut Creek, California, United States
  • Bay Area Property Services
    Community Association Manager In Training
    Bay Area Property Services Jan 2019 - Jan 2020
    Brentwood, Ca
    • Manager in Training duties included creation of customized Annual Budget Packets for six Associations, continual communication with Board Members regarding day-to-day business of the Association, Board education of duties and new laws, attendance at Board Meetings including recording and drafting of Meeting Minutes and task lists, property walks with vendors/contractors, project tracking, as well as, Inspector of Elections duties. • Customer Service Representative portion of this position was to assist Home Owners for seventeen Associations with maintenance and access service requests, and account statement clarification. Duties also included issuance of violation letters, ongoing communication with vendors to ensure completion of individual maintenance requests, monthly newsletter preparation and distribution, maintenance and distribution of parking and access keys.
  • Srs Development Company
    Assistant Commercial Property Manager
    Srs Development Company Jul 2014 - Jul 2017
    Walnut Creek, California
    • Primary function in this position was to field and remedy tenant maintenance requests, billing inquiries and lease clarification, while maintaining positive tenant relations. • Assisted the lead Property Manager on various property improvement projects; budget planning, vendor bid requests, contractor time-line coordination. Planning of Open House, tenant and employee events. Confidential employee salary/bonuses, handbook and disciplinary issues and training of incoming employees. • Daily duties included touring vacant commercial properties with prospective Lessees, drafting of leases, coordination of tenant move-ins/move-outs and maintenance of property related files. • Design, layout and distribution of monthly e-newsletter and property flyers. Maintenance of property listings on Craigslist and LoopNet. • Management of all tenant/vendor Certificate of Insurance requirements. • All Accounts Payable and Receivable for the Real Estate portion of this Company using QuickBooks. • Independently researched and created an e-filing system for 15+ years of tenant and employee files, creating a cohesive work process for both sides of this Company. • Continued service to this company as an Independent Contractor on an “as-needed”basis.
  • Tejon Ranch Company
    Assistant Property Maintenance Manager
    Tejon Ranch Company Jan 2001 - Jun 2003
    Lebec, California
    Property Management Assistant to the Property Management Supervisor • Provided top executives with design & decorating options for their residences and coordinated implementation of improvements. Acted as liaison and maintained open lines of communication among Senior Executives, Middle Management and Administrative Staff. Acted as concierge to out-of-town executives staying at the Ranch for extended periods, as well as for employees who resided in the Ranch properties. • Answered incoming calls and in-person inquiries from colleagues, clients, suppliers and contractors; treated each person with respect and provided requested information and referrals. • Assisted Executives with special projects as needed, including planning and preparation for themed employee picnics, holiday parties, galas and gift basket preparations. • Created highly effective filing systems, including quick and thorough indexing of property files, resulting in easy access to critical information and streamlined office functioning. • Assisted department staff with confidential employee reviews, time-cards and tax documents. • Wrote correspondence, generated spreadsheets, proofed and edited Manager’s documents to ensure accuracy and consistency. Updated and maintained Manager’s calendar; coordinated and set-up supplier and management meetings.

Delaina Horner, Ccam Education Details

Frequently Asked Questions about Delaina Horner, Ccam

What company does Delaina Horner, Ccam work for?

Delaina Horner, Ccam works for Foundation Community Management

What is Delaina Horner, Ccam's role at the current company?

Delaina Horner, Ccam's current role is Assistant General Manager at The Keys Condominium Owners Association.

What schools did Delaina Horner, Ccam attend?

Delaina Horner, Ccam attended Diablo Valley College.

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