Delainey Rez Email & Phone Number

Portland, Or, Us

Portland, Or, Us

Organized all golf events and communicated appropriately to all staff members, to produce the best possible member experience.Coordinated staff schedules to optimize member and staff satisfaction in a timely and organized matter.Implemented a year-round system to improve staff knowledge and communication regarding events at the club which included gathering information for all tournaments, events, clinics, groups, SOPs, etc. and putting them in one central location.Performed administrative duties including attending meetings to record information to transcribe into minutes and gathering valuable data followed by translating the date into visual aids that are easy to understand.

Analyzed display of balls and gloves in order to increase sales, reorganizing in a more efficient manor for both coworkers and membersImplemented a policy for caddies in order to hold them to a higher standard for both work ethic and service.Demonstrated excellent interpersonal skill when interacting with members both on the phone and in person, to help solve issues and provide great customer service.Collaborated with Golf Professionals and Merchandiser, to enhance the experience of Waverley for both members and guests.Organized and ran a successful club golf tournament, including format, pairings, and prizes.

Vancouver, Washington, United States

Demonstrated a high work ethic by reaching out to all the special education students from the class of 2019 asking them to take the SPED Leaver survey.Showed high interest in student success by reaching out to students who were struggling engaging in the classroom.Expressed a high want for learning by shadowing successful counselors along with asking meaningful questions.

Maintained both quality of members’ clubs and organization of them by promptly cleaning and putting them away as soon as they came in.Provided excellent member service by promptly taking care of requests before, during, and after their rounds of golf.Interacted in a positive and professional manner with coworkers, members, and supervisors.