Delaney Peck Email & Phone Number

Englewood, Co, Us

Denver, Colorado, United States

Tampa, Florida, United States

Tampa, Florida, United States

In this role I assist 4 Research Assistants and 7 Project Directors with a variety of tasks. Thus far, I have completed tasks involving data entries, literature reviews, QA checks, poster creation, bibliography work, and codebook creation for data collection.

Tampa, Florida, United States

- Lead up to 6 research sessions per week with up to 7 participants each.- Lead participants through a 20-30 minute research session focused on reducing stigma and increasing help-seeking behaviors by college students with mental health struggles.- Record attendance of participants daily to ensure they receive class credit.- Collaborate with up to 4 research assistants on the delivery of the research procedure.- Developed a research conference poster for the CSSME Undergraduate Research Conference in April 2022.- Analyze SPSS inputs for a dataset of 100+ entires.

Tampa, Florida, United States

- Manage up to 5 concierges and assist in the supervision of up to 10 apprentices across 3 locations.- Communicate with salon management about ongoing adjustments with clients daily.- Facilitate the opening and closing of the salon including the locking of doors and the management of the cash register.- Receive purchase orders and conduct inventory counts for thousands of dollars of product inventory weekly.- Answer approximately 100 inbound and outbound calls per day scheduling appointments, recording credit card numbers into SwipeSimple software, enforcing no-show and cancellation policies, and rectifying negative customer experiences.- Develop new procedure for front desk duties.

Tampa, Florida, United States

- Answer approx. 100-150 inbound phone calls per day. Phone calls result in the scheduling of appointments, the recording of credit card information, the adjustment of appointment times, and the quoting of services. - Collaborate with up to 5 other front desk concierges between 3 locations throughout the day communicating about scheduling changes.- Utilize Slack messaging in 20+ channels to communicate with stylists, management, and other concierges.- Manage the opening and closing of the POS systems, Poynt and Insight, to ensure transactions for the day match up. This also involves having access to the cash register and safe.

Master Of Arts - Ma, Counseling Psychology

Bachelor Of Science - Bs, Psychology, Gpa: 3.84

Activities and Societies: Dean’s List, Psi Chi Honor Society Member, UT Presidential Scholarship

High School Diploma, 4.0 Gpa

Activities and Societies: National Honor Society Varsity Soccer Captain