Delaney Peterson Email and Phone Number

Kept the warehouse organized and clean, tracked berries inventory and movement, managed the Fair Pick Daily Report, prepped packaging for daily picks, coordinated wholesale and retail orders with the harvest crew and pickers, drove the quad and harvester machine, washed lugs and prepared harvest crew for picking, ran berries from field to walk-in, and followed all food safety, SOP, and traceability regulations.

Managed the organization’s volunteer program by recruiting, leading and training volunteers and service learners. Held monthly volunteer orientations explaining refugee resettlement, our programs and organization policies and procedures. Facilitated volunteers in assisting with different tasks for each department, including ESL, Microfinance, Social Services, Job Development, Medical Support and Resettlement. Managed all social media accounts by posting strategically and regularly. Wrote interview pieces about success clients in our programs to post. Built and managed a brand-new website for the organization. Oversaw all incoming financial and In-Kind donations for the resettlement department. Used database to record and monitor donations. Managed donation storage facility and implemented system for maintaining facility. Identified needs, contacted donors, placed orders for household and hygiene items and managed the distribution of supplies to incoming refugee families.Provided administrative assistance to all staff members, organized and maintained case files for clients in all programs. Interacted with clients, vendors and visitors. Answered phones, checked phone messages and transferred messages/calls to appropriate staff member. Created and modified documents such as reports, letters and intake forms. Designed and distributed various marketing materials, including informational pamphlets, catalogs, logos and websites. Collected and maintained inventory of office equipment and supplies.

Co-managed the organization’s operations on the ground for Vienna based co-founders by leading a team of 15 volunteers and a staff of seven teachers; crafting organization strategies and innovating new work processes; tracking all expenses, donations and finances; overseeing donor relations and all social media accounts; and representing the NGO while coordinating with representatives from INGOs (UNHCR, IOM, Red Cross, Save the Children), NGOs, donors, in protection meetings and more.▪ Volunteer Program: Supervised new volunteer recruitment, arrival and placement; and conducted new volunteer inductions, cultural sensitivity trainings, and tours. Led daily, weekly and emergency team meetings; organized team building activities; consoled volunteers and kept the team motivated. ▪ The Hub: Facilitated volunteers and teachers in providing daily language classes (English, Greek, German, Italian, French and Arabic), IT and coding classes, music classes (guitar, percussion, singing, and keyboard) art classes (art, pottery, film-making and sewing), and various sports (yoga, football, basketball, swimming and fitness) to adult refugees who are stuck in limbo on the island. Provided logistical support to maintain the smooth running of events and activities at the Hub by preparing the weekly team work schedule; identifying and delegating tasks; monitoring course curriculum; and supervising multiple successful projects including university scholarships for eight of our students in Athens and the publication of a magazine written and illustrated by our students.▪ Basic Needs Distribution: As the sole distributors of non-food items on the island we identified needs, contacted donors; placed orders for hygiene and clothing items; organized and managed monthly distributions; and oversaw warehouse upkeep. Led multiple successful crowdfunding campaigns including a fundraiser for mens clothing that reached three times the target amount in only three hours.

Supervised new volunteer recruitment, arrival and placement. Conducted new volunteer inductions, cultural sensitivity trainings, and tours. Organized and assisted in the distribution of basic needs including food, water, clothing and hygiene supplies to the 750+ refugees residing in the camp. Developed the project blueprints for a cashless boutique distribution system to replace the hand-out style distribution systems at the camp. The project aimed to provide refugees with agency to choose what they needed from a distribution in a dignified manner. The boutique was actualized in May 2017.

Trained student leaders on campus, led workshops and welcomed incoming students transitioning into an international study experience.Responsible for all student-led events held on campus including fundraising events, cultural exchange nights, and guest lectures. Managed event logistics including creating and updating planning documents (event floor plans, schedules, event proposals, event timelines, expense reports, budget requests, event debrief reports), conducting venue and vendor pricing, negotiating contracts in French, lobbying for event funds, managing event budgets of up to €10,000, event advertisement, volunteer recruitment, and task delegation to teams of supporting staff and volunteers. Often coordinated and monitored multiple projects and events at once.Coordinated with other Student Government officials, the university dean and administration, and local businesses in Paris. Led successful fundraising events on campus; raising over €6,930 for the Parisian charity CODSSY (Collective of Development and Relief Syrian) in one night.

Delegated tasks to committee members, held office hours, organized and led weekly meetings with the administration, and coordinated with the student government executive team.Prepared a weekly presentation on all student and university led events held on and off campus (7-10 per week). Tracked and reported on a budget of €100,000 to the student government executive team, department senators, and university administration.Assisted students and professors in planning academic and social functions by booking event locations, creating budgets, recruiting volunteers, preparing budget requests, creating promotional material, and advertising them on campus, the university website, and social media.

Assisted in the planning, promotion and implementation of academic and cultural trips throughout Europe, North America, the Middle East, Africa and Asia with the purpose of exposing students in an immediate and tangible way to the concepts and ideas learned in lectures.Researched flights, hotels, and activities for trips; drafted trip itineraries for students and faculty; and tracked receipts and drafted expense reports for the University.

Compiled information for congressional hearings, attended briefings for legislative staff, researched legislation, and followed current events for legislative correspondents and staff assistants.Maintained communication with constituents by sitting in the front office greeting and directing visitors, answering and logging phone calls, entering constituent concerns into database, drafting responses to letters, and providing tours of the Capitol to Washington State constituents, educating them on American history, art history, and politics from the 1800’s to present.