Delaney Armstrong Email & Phone Number

Sandpoint, Idaho, United States

As a Group Sales Specialist at Schweitzer Mountain Resort, I aim to create proactive contact with market segments to drive sales in accordance with the projected yearly sales forecast. I use my transferable skills such as cold-calling, networking, writing captivating emails and many other forms of communication to cultivate new business and maintain current partnerships. I utilize a CRM platform to write captivating proposals and contracts for new and repeat clients. An essential part of this role is responding to incoming leads per market segment in a timely fashion and meet/exceed outbound call expectations. I maintain all of our current data base, prepare and reconcile sales contracts. I collaborate with all internal departments to consistently deliver outstanding results to clients. I conduct site tours and FAM trip to potential and returning clients. I also assist with group fulfillment, including hosting groups, ticket preparation and group oversight.

Sandpoint, Idaho, United States

As a General Manager, I oversee all aspects of the operation, ensuring exceptional customer service, driving sales, and maintaining high standards of quality. I focus on customer experience and the delivery of an exceptional customer experience to all patrons, through staff training and brand management. Role Responsibilities: - Lead, train, and mentor a diverse team spanning front-of-house, bar, and kitchen staff.- Foster a collaborative work environment, ensuring optimal performance through ongoing training.- Manage day-to-day operations, staffing, and scheduling while ensuring compliance with health and safety regulations. - Optimize inventory levels and procurement to minimize waste and boost profitability. - Uphold exceptional customer service standards, handling inquiries and feedback promptly. - Cultivate strong relationships with patrons to foster loyalty. - Collaborate with marketing to create engaging content and promotions. - Curate a diverse local wine selection, training staff on wine knowledge to enhance guest experiences. - Conduct tastings and educational events to drive sales. - Streamline operations for efficiency while maintaining quality standards.

Eugene, Oregon, United States

As an FSL Program Coordinator, I contribute to the overall operations and administration of Fraternity & Sorority Life. In this role, I help maintain FSL office space, greet visitors, answer any and all questions visitors may have, maintain FSl email and front office communication, serve as an information resource to students, faculty, staff, parents, and advisors, word processing, information gathering, and other miscellaneous duties as assigned.

Eugene, Oregon, United States

Aiding in the administrative roles and duties of FSL advisors, contributing to the hands-on aid for IFC, Panhellenic, NPHC, and Multicultural councils and chapters on the University of Oregon campus. Performing special tasks and projects such as the FSL Tabling Team for Duck Days and IntroDUCKtion.

Priest Lake, Idaho

As a Server at Elkins Resort on Priest Lake, I played a pivotal role in ensuring exceptional dining experiences for our valued guests. My responsibilities included:- Guiding guests through the menu, providing detailed descriptions of dishes, and offering recommendations based on their preferences.- Providing a detailed knowledge of surrounding tourist attractions, local directions and guidance.- Taking accurate food and beverage orders, utilizing the Aloha POS system- Collaborating seamlessly with the kitchen and bar staff to ensure timely and accurate delivery of orders.- Demonstrating an in-depth knowledge of food safety and hygiene protocols to maintain a safe dining environment.- Handling guest inquiries, requests, and concerns with tact and prompt resolution.- Upselling menu items, beverages, and specials to increase guest satisfaction and revenue.- Executing teamwork and effective communication to ensure smooth service flow during high-demand periods.- Participating in training sessions and workshops to stay updated on menu changes, wine pairings, and service techniques.

Portland, Oregon, United States

- Assistant Manager and serve with 4 years of experience at a family-owned restaurant, with less than ten employees to manage. I worked to organize multi-level schedules, organize weekly take-home tips, work with brands and large corporations to create interpersonal relationships and business exchanges between our restaurant and their distribution services. - Developed strong interpersonal skills through customer service and employee-employer relationships.

Pullman, Washington, United States

The Chapter President is the top executive officer leading the work and collaborating with theexecutive team of Alpha Omicron Pi. In this position, I oversee administrative, public, and community relations duties of the chapter. My primary focus is to inspire ambition within the chapter, campus, and the community at large. This is done through modeling exemplary behavior, providing guidance and direction with a diplomatic approach, and effective communication to the chapter membership, advisors, network team, campus community, and other AOII officials.

Pullman, Washington, United States

- Vital member of the Programing and Enrichment executive team- Implemented the educational and production aspects of AOII Ritual- Oversaw the development and execution of educational programs regarding AOII Ritual and values through organizing Rituals, Ceremonies, and Services, creating structured programming, effective communication, attention to detail, thoughtful facilitation, and collaboration with other chapter leaders.

Bachelors, General Social Sciences, Senior

Activities and Societies: Fraternity and Sorority Life Staff Order of Omega Chapter President Lead FSL Ambassador Lead Office Student.

Bachelor Of Arts - Ba, Human Development, French Language, Sophomore

Activities and Societies: Involved in Alpha Omicron Pi International Fraternity as an executive board member, participated.

High School Diploma

Activities and Societies: Varsity Soccer, Model United Nations, Junior Statesmen of America, Lincoln High School Key Club, Freshman.

Économique-Socaile, Es, Economics And Social Sciences, Sophomore/Junior, Premiere

Activities and Societies: Six months study abroad program through CIEE in which Delaney was fully immersed in french educational.

Education record

French Immersion and French as a primary language education from ages 5 to 13. Educational exchange in 2013 to École Francs-Bourgeois.