Delaney Faile Email & Phone Number

Washington, Dc, Us

Washington, Dc

- Sells tickets for all Kennedy Center performances in person at the box office window; processes tickets for Instant Charge, web, and mail orders; reconciles all sales, exchanges, and returns at the end of each sales session- Takes direction from venue treasurers and perform tasks as assigned- Stays informed of current information pertaining to all Kennedy Center events

Washington, District Of Columbia, United States

- Assisting Dr. Anna Amirkhanyan with her research on how historical and social aspirations affect evaluations of quality and access or nursing home care and how historical and social aspirations affect perceptions of diversity in long-term care organizations- Performs Literature Review and Data Cleaning

Charleston, South Carolina Metropolitan Area

- Programs and manages new inventory in Square POS system, ensuring accurate and up-to-date stock levels- Supports administrative functions, facilitates art sales, and engages with visitors to educate them on SEWE's mission

Charleston, South Carolina Metropolitan Area

- Processes and dispatches all ticket and merchandise orders, ensuring prompt delivery to customers- Manages merchandise inventory by posting items on the SEWE website using WordPress and WooCommerce, effectively tracking current stock levels- Oversees check-in for multiple donor special events during the exposition and acts as onsite support to ensure smooth event execution- Takes charge of Point of Sale (POS) system requirements for five venues in Charleston, overseeing POS… Show more - Processes and dispatches all ticket and merchandise orders, ensuring prompt delivery to customers- Manages merchandise inventory by posting items on the SEWE website using WordPress and WooCommerce, effectively tracking current stock levels- Oversees check-in for multiple donor special events during the exposition and acts as onsite support to ensure smooth event execution- Takes charge of Point of Sale (POS) system requirements for five venues in Charleston, overseeing POS equipment rentals- Programs the Square POS system to handle merchandise and ticket transactions during the week of the Exposition Show less

Charleston, South Carolina Metropolitan Area

-Assisted with pre-exposition functions such as ticket and merchandise order fulfillment, organizing artist materials, and proofing marketing materials-Played an active role in the planning and implementation of one of the largest annual events in Charleston-Managed the rental process of Square POS devices and programed devices with items to be sold during festival-Oversaw SEWE office and distributed informational materials to Charleston merchants during week of the exposition

Charleston, South Carolina Metropolitan Area

-Assisted with pre-exposition functions such as ticket and merchandise order fulfillments, organizing artist materials, and proofing marketing materials-Played active role in the planning and implementation of one of the largest annual events in Charleston-Oversaw SEWE office and distributed informational materials to Charleston merchants during week of the exposition-Acted as Technical Support Specialist for festival merchants operating the Square POS software on Apple devices

Daniel Island, South Carolina

- Served as a Box Office Attendant for Credit One Stadium's 2024 Concert Series- Provided in-person assistance to customers, offered detailed information, facilitated ticket purchases, and addressed inquiries related to seating, pricing, and event specifics.- Used Ticketmaster to execute ticket transactions, monitor sales, and track scan-in rates to ensure seamless operations.- Cultivated a warm and inviting atmosphere for our guests by delivering outstanding customer service, and… Show more - Served as a Box Office Attendant for Credit One Stadium's 2024 Concert Series- Provided in-person assistance to customers, offered detailed information, facilitated ticket purchases, and addressed inquiries related to seating, pricing, and event specifics.- Used Ticketmaster to execute ticket transactions, monitor sales, and track scan-in rates to ensure seamless operations.- Cultivated a warm and inviting atmosphere for our guests by delivering outstanding customer service, and promptly and professionally addressing and resolving any issues or complaints Show less

Charleston, South Carolina Metropolitan Area

- Served as a liaison between the Box Office, Stage Management, and the usher team to facilitate house openings and closings and address any seating or ticketing concerns.- Directed and supervised the usher team at performances by assigning positions and reviewing seating policies and emergency procedures- Before, during, and after the performance maintained an awareness of audience members as they move within the venue in order to respond quickly and appropriately to any issue or… Show more - Served as a liaison between the Box Office, Stage Management, and the usher team to facilitate house openings and closings and address any seating or ticketing concerns.- Directed and supervised the usher team at performances by assigning positions and reviewing seating policies and emergency procedures- Before, during, and after the performance maintained an awareness of audience members as they move within the venue in order to respond quickly and appropriately to any issue or emergency that may arise- Completed post-show performance reports to document notable events and provide feedback on usher performance. Show less

Charleston, South Carolina Metropolitan Area

- Handled ticket sales and inquiries during show shifts.- Ensured smooth and efficient check-in processes for audience members using Virtual Box Office- Supervised volunteer bar staff and ushers and oversees pre-show set up- Fostered a welcoming atmosphere for our audience members by providing top-notch customer service and promptly addressing any issues or complaints with professionalism

-Created engaging social media posts, on platforms such as Instagram and Facebook, that promoted Margaritaville University products-Planned and executed events for the College of Charleston community to promote the Margaritaville “lifestyle” and Margaritaville University products-Shared and promoted the Margaritaville brand and lifestyle as embodied in the music and creative works of Jimmy Buffett

Charleston, South Carolina Metropolitan Area

-Served as Stage Manager for various shows in Footlight’s 91st season, "A Very Merry Footlight Holiday Special" and "Monty Python’s Spamalot"-Served as Stage Manager for "A Very Merry Footlight Holiday Special" in Footlight's 92nd season-Provided practical and organizational support to the director, actors, designers, stage crew, and technicians and ensured clear communication throughout the production process-Maintained a clean and safe rehearsal space and set up setpieces, props… Show more -Served as Stage Manager for various shows in Footlight’s 91st season, "A Very Merry Footlight Holiday Special" and "Monty Python’s Spamalot"-Served as Stage Manager for "A Very Merry Footlight Holiday Special" in Footlight's 92nd season-Provided practical and organizational support to the director, actors, designers, stage crew, and technicians and ensured clear communication throughout the production process-Maintained a clean and safe rehearsal space and set up setpieces, props, and spike tape before each rehearsal-Recorded director’s blocking in production book, recorded deck cues, lighting cues, sound cues, and assisted actors with blocking and lines as needed Show less

Charleston, South Carolina Metropolitan Area

-Performed in various plays and musicals during Footlight’s 90th, 91st, and 92nd seasons including Gloria in “Wait Until Dark”, Ensemble Member in “Gentleman’s Guide to Love and Murder” Columbia in "The Rocky Horror Experience" (Act 2 Series), and Nadine in "Andrew Lippa's The Wild Party"

Charleston, South Carolina Metropolitan Area

-Served as line of communication between actors and director on rehearsal content, scheduling, and any conflicts-Maintained rehearsal notes on blocking, props, set, and costume needs for the show “A Very Merry Footlight Holiday Special”-Operated lighting board, managed microphones, and ensured props and set pieces were set for show runs-Assisted with costume changes and set changes during the play “The Legend of Georgia McBride” and "Who's Holiday"

Daniel Island, South Carolina

- Served as a Box Office Attendant for Credit One Stadium's 2023 Concert Series- Provided in-person assistance to customers, offered detailed information, facilitated ticket purchases, and addressed inquiries related to seating, pricing, and event specifics.- Used Ticketmaster to execute ticket transactions, monitor sales, and track scan-in rates to ensure seamless operations.- Cultivated a warm and inviting atmosphere for our valued guests by consistently delivering outstanding… Show more - Served as a Box Office Attendant for Credit One Stadium's 2023 Concert Series- Provided in-person assistance to customers, offered detailed information, facilitated ticket purchases, and addressed inquiries related to seating, pricing, and event specifics.- Used Ticketmaster to execute ticket transactions, monitor sales, and track scan-in rates to ensure seamless operations.- Cultivated a warm and inviting atmosphere for our valued guests by consistently delivering outstanding customer service, and promptly and professionally addressing and resolving any issues or complaints Show less

Charleston, South Carolina Metropolitan Area

- Utilized Tessitura ticketing system and donor database to sell tickets- Sold over $29,000 of tickets- Implemented sales and promotional strategies in person, over the phone, and via email to retain current customers and attract new ticket buyers- Became an expert in the current year’s Festival content, the various Spoleto venues, and venue accessibility features in order to answer customer inquiries and facilitate ticket purchases- Assisted with office duties including… Show more - Utilized Tessitura ticketing system and donor database to sell tickets- Sold over $29,000 of tickets- Implemented sales and promotional strategies in person, over the phone, and via email to retain current customers and attract new ticket buyers- Became an expert in the current year’s Festival content, the various Spoleto venues, and venue accessibility features in order to answer customer inquiries and facilitate ticket purchases- Assisted with office duties including merchandise order fulfillment, inventory management, and equipment upkeep- Supervised a team of 20 box office apprentices at Spoleto performances and trained them on various Tessitura features Show less

Charleston, South Carolina Metropolitan Area

-Served as a last minute replacement for a Covid positive actress and performed as Cora in two performances, including the US premiere, of Mark O’Rowe’s play “The Approach”-Assisted with arrangements for artist housing, travel, and community engagement activities-Administered artist hospitality in the form of preparing artist welcome packets, backstage refreshment, and escorting artists to various engagement events-Performed administrative tasks such as data entry and correspondence… Show more -Served as a last minute replacement for a Covid positive actress and performed as Cora in two performances, including the US premiere, of Mark O’Rowe’s play “The Approach”-Assisted with arrangements for artist housing, travel, and community engagement activities-Administered artist hospitality in the form of preparing artist welcome packets, backstage refreshment, and escorting artists to various engagement events-Performed administrative tasks such as data entry and correspondence using Microsoft Office Show less

Master Of Public Administration - Mpa, Nonprofit Financial Management

Activities and Societies: Chamber Choir - Concentration in Nonprofit Financial Management

Bachelor Of Arts, Arts Management

Activities and Societies: Honors College, Charleston Fellows Society, Honors Entrepreneurship Living Learning Community, Center Stage.