Delaney Monahan, Msw Email & Phone Number

Chicago, IL, US

Driving growth and enhancing the Care Platform experience for franchise businesses, leading RevOps initiatives to achieve financial targets, advance care operations, and improve care technology.

Chicago, Illinois, United States

• Founded Mothers for Mothers, a maternal mental health education, advocacy, and community-based support platform focused on pregnancy, postpartum, and early parenthood
• Created comprehensive marketing strategy to grow community membership by 80% within the first year, resulting in a total of 2,000 individuals receiving education and support services.
• Established partnerships with 6 community organizations and brands to create digital content and resources, resulting in the development of 2 new education programs.

Chicago, Illinois, United States

• Successful leader overseeing business operations and client services of consulting firm serving public health, healthcare and education clients.
• Promoted to lead client services overseeing project and account management teams, resulting in 12% increase in project portfolio profitability and 8% increase in employee retention.
• Oversaw firm operations, including monthly accounting activities and financial forecast, annual strategic planning, and champion for firm-wide DEI initiative.
• Generated $1.5M in revenue in collaboration with sales and account leads, including cultivation of prospective accounts, proposal development, contract execution, project implementation, and account upselling.
• Health equity plan for a public health policy firm, including directing research, facilitating a two-day virtual strategy session, and creating organization roadmap with clear KPIs
• Culture assessment and employee engagement strategy to advise CEO on scalable solutions for rapidly growing healthcare company

Chicago, IL

• Managed 12+ national client accounts from project launch, implementation design to completion of business strategy development and operations change management, and marketing and communications plans.
• Led research design and execution, including conducting interviews, fielding and analyzing surveys, conducting benchmarking research and drafting slide deck presentations, and presenting findings to clients.

Carroll School Of Management

• Developed annual education calendar with monthly member webinars, annual in-person roundtable, and trainings on implementing evidence-based DEI and parental leave policy.
• Expanded partnership by 15%, recruiting new members and increasing membership level of existing corporate partners and associate members.Topics included: remote work flexibility, diversity, equity, and inclusion.

Greater Boston Area

Organized on-campus programming, served as a liaison to community partners, and managed the mentor program in service of the Center's mission to foster effective, sustainable social innovations that enhance social justice.

Office Of Residential Life

Served as operations manager for residential community of 300+ students, including managing 12 student resident assistants, leading community events, and facilitating learning and development events in collaboration with university departments I also supported the Office of Residential Life by interviewing prospective professional staff, graduate staff.

Greater Boston Area

Served as program development intern to support the Executive Director in efforts to improve and expand program offerings. Crafted development strategy gaining corporate sponsors and expanding community partnerships resulting in the creation of new programs, including an afterschool meal program and weekly fresh produce delivery for 40+ students

Master Of Social Work (M.S.W.), Macro Practice: Social Innovation + Leadership

Activities and Societies: Graduate Assistant, Social Innovation + LeadershipSumma Cum Laude Certificate in Social Policy & Community.

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Psy ChiSumma Cum Laude, Department of Psychology Research Assistant

Bachelor Of Arts (B.A.), Theology & Religious Studies

Activities and Societies: CUA Anscombe Society, Phi Eta Sigma, Women's Ministry