Delanie Smith Email & Phone Number

Norwood, Massachusetts, United States

-Helping coordinate a team merger between the Resupply and Compliance departments-Entering patient information into Reliable Respiratory’s electronic medical record system-Obtaining authorizations from insurance companies-Process new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines -Handle incoming communications from customers and referrers in a timely, professional and friendly manner -Verifies insurance online or by phone and documents coverage in Reliable Respiratory’s electronic health records -Obtains all necessary insurance authorizations -Complies with all policies and procedures established by the company and the company's regulatory bodies -Perform other duties and special projects as assigned and directed

Norwood, Ma

The Customer Service Specialist is responsible for receiving orders from referring physicians, entering this information into Reliable Respiratory’s electronic health record system, and obtaining authorizations from insurance companies to provide equipment to customers. -Process new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines -Handle incoming communications from customers and referrers in a timely, professional and friendly manner -Verifies insurance online or by phone and documents coverage in Reliable Respiratory’s electronic health records -Obtains all necessary insurance authorizations -Perform other duties and special projects as assigned and directed-Assisting with training new employees

Westwood, Ma

I work in the Intake Department entering information into the Home Care Home Base software to create an EMR. This information is utilized by liaisons and the clinical team in order to schedule and complete visits within the home of the patient. It requires communication with liaisons, clinical managers, the clinical team, and referral sources and also requires me to be detail oriented and organized.

I am currently an Intake Coordinator for this 102 bed facility. I work diligently to process evaluations and accept patients that could benefit from our facility in said beds. This job is clinical and clerical and a rewarding position within the hospital. I originally started out as a Mental Health Specialist at this hospital and was later promoted.

Attleboro, Massachusetts, United States

• De-escalating individuals on the units with the Dr. BERT (Behavioral Emergency Response Team) Team.• Assisting patients with daily living such as bringing them to and from meals, bringing them to the gym, encouraging ADLs and self-care.• Write reports or case summaries to document the patient’s behavior during that shift.• Listening to patient’s needs and guiding them to the steps needed to take to get better.• Assisting in restraints and attending yearly trainings to ensure we are meeting DMH rules and regulations.• Counseling patients on a day-to-day basis• Running therapeutic groups regarding sensitive subject matter such as anger management, daily thoughts and feelings, problem solving on the unit, and preparation for the outside world (setting up transitional assistance)

Mansfield, Ma

Conducted background screening investigations for well known companies in order to determine employment eligibility.

Berkley, Ma

Assisting in the daily lives of teenage females from ages 12-19. Transporting them to and form appointments/school, teaching them independent living skills, self-care/ADLs. Assisting with restraints when needed and running groups.

Taunton, Ma

Keying in orders. Temporary work (only called in roughly 1-4 times per month). I assited with financial projects occassionally and made sure orders were typed and accurate before deadlines.