Deldric Dunning

Deldric Dunning Email and Phone Number

Technical Support II /Network Services at Cadence Bank @ Cadence Bank
Birmingham, AL, US
Deldric Dunning's Location
Birmingham, Alabama, United States, United States
Deldric Dunning's Contact Details

Deldric Dunning personal email

n/a
About Deldric Dunning

I am an aspiring System Admin looking for a role where I can apply my enterprise level knowledge with troubleshooting citrix server issues (hung citrix sessions, resetting citrix profiles, etc.) I have used both Citrix Studio and Citrix Director to help assist with troubleshooting issues. I am a fast and eager learner that loves the field of computer technology. I have great work ethic and always strive to do my very best. My objective is to continue to broaden my knowledge in the business world of IT to advance my career.

Deldric Dunning's Current Company Details
Cadence Bank

Cadence Bank

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Technical Support II /Network Services at Cadence Bank
Birmingham, AL, US
Website:
cadencebank.com
Employees:
3924
Deldric Dunning Work Experience Details
  • Cadence Bank
    Cadence Bank
    Birmingham, Al, Us
  • Cadence Bank
    Technical Support Specialist
    Cadence Bank Aug 2022 - Present
    Tupelo, Ms, Us
  • Cadence Bank
    Service Desk Technician
    Cadence Bank Dec 2021 - Jul 2022
    Tupelo, Ms, Us
  • Vulcan Materials Company
    Jr. Systems Administrator
    Vulcan Materials Company Nov 2019 - Feb 2022
    Birmingham, Al, Us
    Responsible for providing level 3 Enterprise support to over 450 local end users and thousands across the company footprintPerform numerous tasks for end users using Active DirectoryUse Citrix Studio and Director to manage and administer support of various Citrix applications Provide in-depth troubleshooting on Citrix servers to resolve issues dealing with Citrix applications Use VMware vSphere web client in order to connect to VMware vCenter and view/manage VMs and administer support if neededPerform backups on Win 7 & 10 PCs using Windows Easy Transfer and utilize Microsoft Deployment Toolkit (MDT) for imagingAssist end users in troubleshooting and installing various printers on-site as well as remotelyProvide support in the installation of various Vulcan Material PC hardware and software as well as apply security patches and updates as neededUse Cherwell Service Management in order to create, monitor, and assign support tickets or escalate them as neededAssist end users in the setup of new company iPhones (Activation and VMC profile creation)Utilize various remote technologies such as DameWare, TeamViewer, and RDP in order to assist end users remotely
  • Encompass Health
    Desktop Support Technician
    Encompass Health Sep 2017 - Oct 2019
    Birmingham, Alabama, Us
    Coordinate and administer PC Refreshes with liaisons at numerous HealthSouth facilities throughout the US Completed backups of Windows 7 desktops and laptops in a timely manner and migrated to new computers running Windows 10Provided support in the installation of various HealthSouth software as well as applied security patches to new Windows 10 computersUtilized various remote software such as DameWare, SCCM Remote Control Viewer, and RDP in order to remote into computers on HealthSouth networkImplement other technologies such as Custom Factory Integration (CFI), PXE Boot, and USB Boot when applying a HealthSouth standard image of Windows 10Perform several task using Active Directory, VPN, Duo2Factor Authentication, Citrix Receiver (Jump Server), Command-line Utility, PowerShell, Bitlocker Drive Encryption, File Explorer, and Backup File Servers
  • Southern Company
    Rlc Analyst
    Southern Company May 2017 - Jul 2017
    Atlanta, Ga, Us
    Technical expert who consults with and resolves technology issues for clients and develops solutions Responsible for providing the frontline, single point of contact for business partners requiring assistance from the IT organization for incident resolution, service requests, and new eventsPossess comprehensive knowledge of the Southern Company IT software and hardware configurations including but not limited to: Desktop configurations (PC’s, printers, phones/radios), Network configurations, and Windows 7 and Windows 10Comprehensive knowledge of LAN/WAN technology Working knowledge of mainframe technology and associated applications Comprehensive knowledge of Remedy Event Management System
  • Pine Belt Communications
    It Support Specialist /Broadband & Cable Technician
    Pine Belt Communications Jul 2015 - May 2017
    Support computers and printers in all six store locations (troubleshoot, repair, hardware & software installation, and PC upgrades) Provided network support on customer and employee computers (DNS, DHCP, NAT)Pulled CAT5 and CAT6 cabling in buildings and terminated ends to install and configure wireless access pointsSetup domain accounts in Active Directory for new employees as well as deleted accounts from past employees and also reset/changed account passwordsUsed remote access technology (TeamViewer, RealVNC, etc.) in order to access employee computers to troubleshoot issues such as email, virus remediation, and installing new softwareIn charge of wireless device development, which entails testing and programming wireless cellphones, wireless gateway devices, providing mobile device repairs, and configuring DSL modemsSupport CATV operations which consist of cable installation, broadband support, headend support, and completing cable trouble tickets
  • Pine Belt Communications
    Customer Service /It Tech
    Pine Belt Communications Dec 2008 - Jul 2015
    Take a high volume of telephone calls dailyConfigured modems and help guide customers in setting up wireless routersHandled internet trouble tickets, email issues, and various computer issues with customersOrganized and maintained important files to be reported monthlyMonitor Auto Configuration Server (ACS) daily to further help troubleshoot our customers

Deldric Dunning Skills

Microsoft Office Microsoft Excel Microsoft Word Customer Service Powerpoint English Windows Research Outlook Public Speaking Html Strategic Planning C++ Information Technology Microsoft Office 2007 Microsoft Office Xp Troubleshooting Computer Repair Windows 7 Routers Firewalls Tcp/ip Antivirus Software Installation Computer Hardware Leadership Computer Networking Open Source Software Network Administration Wireshark Operating Systems Technical Support Wireless Technologies Printer Support Social Media Networking Active Directory Windows Server Testing Windows Xp Windows 10

Deldric Dunning Education Details

  • The University Of West Alabama
    The University Of West Alabama
    Computer Information Systems (Magna Cum Laude)

Frequently Asked Questions about Deldric Dunning

What company does Deldric Dunning work for?

Deldric Dunning works for Cadence Bank

What is Deldric Dunning's role at the current company?

Deldric Dunning's current role is Technical Support II /Network Services at Cadence Bank.

What is Deldric Dunning's email address?

Deldric Dunning's email address is dd****@****als.com

What schools did Deldric Dunning attend?

Deldric Dunning attended The University Of West Alabama.

What are some of Deldric Dunning's interests?

Deldric Dunning has interest in Browsing The Web, Football, Education, Watching Tv, Basketball, Poverty Alleviation, Disaster And Humanitarian Relief, Computer Repair.

What skills is Deldric Dunning known for?

Deldric Dunning has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Research, Outlook, Public Speaking, Html, Strategic Planning.

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