Dele Asaju Email & Phone Number

United Kingdom

Birmingham, England, United Kingdom

United Kingdom

Nigeria

• Responsible for overseeing the people, processes, financial dimensions and operations of 5-7 restaurants in one area.
• To manage operations for moist by aggressively pursuing business objectives
• To meet business objectives by understanding key business drivers and using this knowledge to build sales and achieve margin targets.
• Thorough understanding of customer needs and ensure that customers receive product and great service whilst using customer’s feedback tools and techniques improving restaurant performance.
• Demonstrating principles, leadership and sound business ethics, regularly coaching staff to drive performance against objective whilst providing ongoing and constructive feedback.
• Manage and ensuring restaurant annual operations plans are established and expectations met or exceeded.

Lagos, Nigeria

Lagos

• Harnessing the potential of 100 employees with available material resources to enhance absolute productivity that will contribute to the profitability of the outlet.
• Total reduction of material usage variances to the monthly 41% benchmark set by the company.
• To resolve customer complaints and ensure total adherence to health and safety regulations.
• To negotiate and liaise with vendors to ensure smooth operational procedures.
• To set staff work schedule and monitor staff performance using certain KPIs.
• To train staff in order to enhance excellent customer service and increase revenue and profits through suggestive selling or up selling.

Lagos & Warri

• Giving adequate care to assets within the restaurant premises whilst ensuring safety and strong returns on assets used.
• Developed store design and development strategies that led to 50% increase in employee productivity and 25% increase in customer satisfaction in 9 months
• Implemented recruiting strategies and initiated plans to fill leadership and expertise gaps in the store resulting in the creation of the middle management team.
• Directed day-to-day operations to get the store off the ground, reducing monthly controllable expenses and achieved a 64% increase in sales turnover in the current year 2006 as against base year 2005 through.
• To recruit, train and develop the store team to consistently provide product availability and responsive, efficient, friendly and knowledgeable customer service and also responsible for optimizing the performance of.
• Maintained expenses below budget through accurate planning, waste reduction, and cost-effective operating procedures as well as evaluating business performance against budget and forecast whilst preparing analysis for.

Lagos

Master'S Degree, Logistics And Supply Chain Management

Bachelor'S Degree, Statistics