Deleon Carter Email & Phone Number

Los Angeles, Ca, Us

Los Angeles

• Led and supervised a team of 10 associates, ensuring smooth operations and fostering a productive work environment.• Successfully recruited and managed a diverse portfolio of 11 clients, including music artists, actors, athletes, models, photographers, videographers, and influencers.• Secured impactful talent placements and brand partnerships with renowned companies like Chanel, Apple, Google, Netflix, Barclays, Bloomingdales, BET, Revolt, Plaza West Covina Mall, Athleta, Fox Soul, PYT Beauty, Forever21 and Rolling Out, New York Latin Film Festival, Dick's Sporting Goods to name a few.• Provided comprehensive career guidance to talent, pitching them to casting directors, agents, and production executives for optimal career opportunities.• Negotiated contracts for lifestyle brand partnerships, and endorsement opportunities, ensuring favorable terms for clients.• Collaborated with brands to meticulously plan and execute Influencer selection, seeding, activation, and product placement strategies, resulting in enhanced brand visibility and increased audience engagement.• Spearheaded promotion and marketing campaigns for talents, organizing live performances and coordinating album releases across multiple media outlets.• Curated compelling playlists for live performances and effectively managed talent releases on streaming platforms such as YouTube, Apple Music, Spotify, Soundcloud, Tidal, Audio Mack, and Triller.• Skillfully utilized various industry-specific platforms such as breakdown services, casting networks, and casting frontier to submit talents for potential roles and projects.• Secured talent features in prestigious publications such as Forbes, Vogue, Vogue Italia, Variety, Essence, Ebony, Billboard, and Coveteur.

Los Angeles

Under the tutelage of Jocelyn Monroe, supported the Aflac account as their strategic marketing partner. I played a vital role in identifying trends, new and upcoming sports properties for potential sponsorship or partnership for NCAA as a strategic marketing partner. We successfully negotiated their partnership and provided extensive assistance in managing projects.• Assisted in managing high-profile clients accounts such as Coach K, Deion Sanders, Nick Saban, and Dawn Staley under the Aflac account, demonstrating a strong ability to handle prestigious clientele with professionalism and efficiency.• Collaborated closely with my team to create and identify key placements and pictures for NCAA March Madness x Aflac commercial and billboard featuring Coach K and Coach Dawn Staley. • Contributed to the development and execution of innovative pitch ideas for leading talents, renowned brands, properties and companies including: Bose, Jordan Brand, Chase, AT&T, podcasts, tech/crypto and Pharma company XCopri • Actively led and participated in brainstorming sessions, created decks, contributed creative and strategic ideas, and nuances to elevate brand positioning and drive successful campaigns.• Leveraged market research and industry insights to create tailored strategies for clients, maximizing their potential in the sports and entertainment sectors.Reviewed, drafted contracts, maintained filed and organized records creating tracker sheets of project records, including: IP, sponsorship, promotion, signage, and digital assets communicating updates to relevant stakeholders, ensuring effective project management and timely deliverables.• Cultivated strong working relationships with clients, agents, and executives, fostering a collaborative supportive environment for all parties involved.• Demonstrated a proactive approach in identifying opportunities for growth and expansion within the industry, contributing to the overall success of the Brand Consulting dept.

Los Angeles, California, United States

Serve as a “Floating Assistant” by providing administrative assistance such as: rolling calls, managing schedules and meetings for domestic and international, maintaining correspondence between externals and internals.Worked in the following dept's: TV Unscripted, TV Alternative Business Affairs, Motion Picture Marketing, International TV

Greater Los Angeles Area

Greater Los Angeles Area

• Managed direct team of 65 team members, supervises 310 storewide.• Developed and promoted 4 team members. 3 in the 1st quarter to Guest service Advocates, 1 in the 4th quarter to Guest Service Team Lead.• Increased Net Promoter Score (service and engagement) by 20% for the 2018 fiscal year. • Responsible for recruiting, hiring, training, payroll, talent management, benefits, hourly scheduling, staffing, and compliance. • Meticulously analyzed data reporting to create and increase productivity and efficiency rating of the sales floor team, resulting in an increase of 13% sales comp YTD for a $71-million-dollar store (AA volume). • Consistently cultivate strong business relationships and integrated solutions with clients and vendors to drive business development and increase basket size by 4.5% year-to-date.• Measurably decreased expenses by 8% through implementation of P&L business acumen across departments and centralizing routines around revenue, people and controllable expenses.

Los Angeles

Brand consulting - • Participate in surveys regarding lifestyle essentials for the magazine. • Attend launch parties for retail stores and magazines• Drive engagement through social media outlets for magazine and brands alike. • Provide a hybrid reality that creates a holistic customer experience increasing sales, profit, and NPS scores• Plan, Coordinate, and Host events, beating LY by 70%-98%• Brand partnerships with brands such as JCPenney, Jimmy Choo, Mercedes Benz, Banana Republic Giovanni Testi, M2 Jets, Macy’s Nieman Marcus, etc.• Manage social media accounts, collecting data analytics and benchmarking competition • Increased engagement by 30% after each post or event attendance

Los Angeles

- Supervises 96 Ambassadors - Manage and execute weekly audits regarding payroll submission and background reports. - Monitor, analyze and develop plans to maximize key metrics (Security, Sales, Profit, People, Customer Experience) and direct “on the floor” observations so that data-driven decisions are at the foundation of business decisions. - Monitor controllable expenses to ensure financial targets are met or exceeded.- Review targeted sales and service performance against plan to identify gaps, issues and best practices; develop and implement action plans to close the gaps and resolve the issues.- Recruited and onboard 96 associates, trained new and existing employees on CLEAR’s customer experience and sales process.- Responsible for the team’s complete comprehension and unwavering adherence to operational/security procedures, laws, regulations and company directives in order to effectively execute our commitment to security, manage risk (organizational and member), fulfill operational and compliance requirements.- Development and maintain relationships with all airport stakeholders to include local TSA, airline and station leadership.- Observe operations, monitor reports and conduct audits to ensure all activities are in accordance with policies and procedures, regulatory, legal and ethical requirements, escalating issues to senior/executive management as necessary.- Ensure that all sales and service operations are conducted in a secure manner as to safeguard the privacy of company and customer information, escalating issues to senior/executive management as necessary.

- Managed 8 Departments, 10 Supervisors, 150 associates - Driver of store planning and execution of major sales events e.g. VIP, Easter, BTS, Black Friday.- Developed store profit plans for 10 departments by month, quarter and year.- Recruited, hired, train new and existing employees monthly and quarterly - Communicated goals related to sales, credit acquisition, online orders, gift cards, and productivity standards.- Reviewed targeted benchmarking sales/inventory reports to quickly identify and prioritize areas of opportunity.- Made pricing and positioning recommendations for new merchandise and clearance depts,- Conducted analysis of revenue, profit, and demand associated with department and merchandise inventory. - Maximized revenue through cross-shopping, ensuring associates are promoted Salon, Jewelry, and Sephora.- Participated in monthly/quarterly district reviews for commission and noncommissioned areas - Manages Omni Channel – Pick and pack orders to ensure orders are completed in a timely and efficient and manner to drive JCP.com sales.- Supported engagement of fair and square store culture. Sourced and screened new talent and proactively partnered with HRM/Supervisors to deliver consistent and effective hiring process.- Consistently used the company program Coaching Growth Model by thoroughly preparing and conducting conversations, reviews, setting goals and expectations with associates and supervisors.

Culver City

Managed 5 Departments directly (Men's, Children's, Home, Furniture, Jewelry) 10 Supervisors, 175 associates Driver of store planning and execution of major sales events e.g. VIP, Easter, BTS, Black Friday.Developed store profit plans for 10 departments by month, quarter and year.Communicated goals related to sales, credit acquisition, online orders, gift cards and productivity standards.Reviewed targeted benchmarking sales/inventory reports to quickly identify and prioritize areas of opportunity.Made pricing and positioning recommendations for new merchandise and clearance depts,Conducted analysis of revenue, profit and demand associated with department and merchandise inventory. Maximized revenue through cross shopping, ensuring associates are promoted Salon, Jewelry and Sephora.Participated in monthly/quarterly district reviews for commission and noncommissioned areas Manages Omni Channel – Pick and pack orders to ensure orders are completed in a timely and efficient and manner to drive JCP.com sales.Supported engagement of fair and square store culture. Sourced and screened new talent and proactively partneredwith HRM/Supervisors to deliver consistent and effective hiring process.Consistently used the company program Coaching Growth Model by thoroughly preparing and conducting conversations, reviews, setting goals and expectations with associates and supervisors.

Northridge, Ca

Driver of planning and execution of major events through company sales, Profit, People and Experience. I oversee seven departments with six supervisor reporting directly to me. executes and adheres to the Productivity Standards program. Reviews targeted benchmarking sales reports to quickly identify and prioritize areas of opportunity in their assigned areas, determines root cause of the opportunity, and sets team direction to maximize sales and team performance. Partners with the Human Resource Leader and Supervisor for screening and Talent Tryouts. My job is to ensure we select candidates with confidence, initiative, and ready-equipped personalities suitable for creating positive relationships with peers and customers.Implemented Captain Program inside of Culver City store. Work directly with associates to coach and empower their leadership skills. Elevated their knowledge of retail and trained each associate to provide advance customer service and handle customer issues. Demonstrate superior and outstanding customer service, ability and skill to identify and listen to customer needs, knowledgeable to escalate issues, and empathetic enough to be proactive. High level of patience and persistence during conversation to assure customer’s trust and satisfaction. Innovated programs to drive store sales and reach store and employee goals (e.g., employee appraisal for Credit, Customer Service, Catalog Orders and donations). Coach and develops teams, drives the consistent execution of the JCP brand, supports talent acquisition process and also supports engagement of fair and square store culture.

Bakersfield, California Area/ Fresno, California

Assists customers in a friendly non-aggressive manner. Actively listen to customer issues in a calm and agreeable manner to resolve problems and deliver a fair customer experience. Control customer traffic and merchandise flow, assist will visual merchandising and replenishment. Responsible for store training, maintain a clean store and cashier.

Provided excellent customer service in a face to face atmosphere, met daily goals, cashier, set up displays, and excelled in a fast paced environment while attending to customers and maintaining control. Created innovative techniques to promote sales growth (e.g. trending styles, go-backs). Maintained efficient customer/client level relations, skilled at adding on sales.

Provide exceptional one on one customer service, cashier, offered Nordstrom cards both debit/credit daily, planned and scheduled private appointments with high-end customers, computer literate (e.g. programs and online address book), ability to place online orders, excelled in a fast paced environment while attending to customers and maintaining control.

Bachelor'S Of Science, School Psychology

Activities and Societies: Kappa Alpha Psi Fraternity, Incorporated.

Industrial And Organizational Psychology

Activities and Societies: Track and Field Team