Hello There! Nice to meet you, I am Diana De Leon and I am passionate, unafraid of challenges and hunger for knowledge. I am a professional with over 10 years of experience working for multinational companies in a multicultural environment for Latin America and Globally. Over these years, I have always characterized by providing support and leads efforts to ensure that plans are executed within budget, in a timely manner, without compromising quality or client satisfaction. I am consistently looking for significant opportunities to improve, by mapping out adjustments required to achieve the intended success. I am passionate about customer experience, continuous improvement and cost efficiency.The scope of my duties has included tasks such as high-level employee training; strategic solution, design and implementation; KPI follow up; planning; custom made reports; participation in RFP and SLA processes; program management, among others.I am also very organized, a self-starter and a team player. I firmly believe that the success of a project is based on the sum of different experiences and perspectives. If you want to know more…please do not hesitate to ask, I would love to have a conversation with you. Last, but not least, here is a Fun fact about me. I am a Farmer! Yes, you read well, I am also passionate about agribusiness and I am working on it as my entrepreneurship project. I can say I have been on both sides, as a worker and as business owner, so empathy is important for me and I practice it all the time. Kind regards, Diana De LeonDeleondiana31@gmail.com