John Deleon, Ms Email & Phone Number

Fort Lauderdale, FL, US

• Morphosis LTD is a global Organizational Development consultancy that optimizes businesses by empowering their people. With expertise in Industrial and Organizational Psychology, we deliver impactful solutions in.
• Leadership Coaching
• Organizational Development and Talent Management
• Training and Development
• Psychometric Assessments
• Executive Leadership Development Training

Organization Development- Learning and Development- Organization Design- Leadership Development - all levels- Coaching - all levelsProperty Management- Oversaw all community operations, including maintenance, budgeting, and certificates of occupancy administration.- Provided superior customer service to enhance resident satisfaction.- Developed and managed.

Daytona Beach, Florida, US

• Responsible for the productivity, quality, and staffing of the Employee Benefits Operations unit.
• Led projects to incorporate marketing automation that returned faster proposals for producers.
• Identified training needs and developed staff to enhance professional skills.
• Implemented best practices to improve the delivery of open enrollment presentations to clients.
• Enhanced processes to improve the communication between the Marketing, Customer Service, and Communications teams.
• Coached team members across the enterprise.

Miami, Florida, US

• Promoted to Senior Director and given additional responsibilities over and above learning and organization development to include other areas of the employee life cycle. Led a team of six HR professionals working.
• Talent Acquisition – developed and implemented a recruiting strategy to attract an average of 250-300 professionals at Costa Farms, including the development of the company’s employee brand on various recruiting.
• Onboarding 90-day Experience – designed initiatives that created an experience employees could not resist, including platforms and media to introduce new hires to the company culture and a required learning and.
• Employee Engagement Culture – pioneered a “love where you work” initiative, including a new DEIB strategy that resulted in an employee satisfaction rating of 86%. Customized the Stay Interview process to improve.
• Change & Crisis Management – introduced key models to the enterprise to support strategic transformation and emergency response from both “process” and “people” aspects. Leveraged NeuroLeadership principles to mitigate.

Miami, Florida, US

• Strategic thought leader hand-picked to create and deliver high-impact talent solutions across the global enterprise. Developed and executed an organization roadmap to influence partners across the enterprise by.
• Implemented and led the L&OD function which resulted in a 98.9% satisfaction rating with the training delivered.
• Drove the strategic and operational initiatives on a micro and macro level inclusive of: needs assessments; development of curriculum to address gaps in skillset and address short and long-term business objectives.
• Introduced the Korn Ferry competency model and drove enterprise use of For Your Improvement (F.Y.I.) to establish a framework that measures proficiency in the demonstration of crucial behavior required for specific.
• Rebuilt and implemented an effective performance and talent management process that resulted in: more effective goal setting; enhanced feedback to individuals for improved performance; consistent measurement of.
• Created the Costa Farms Leadership Development Program as a framework to: provide 1:1 coaching and development of future leaders; allow for an individually customized development plan.

Boca Raton, Florida, US

• Managed PeopleSoft ePerformance User Acceptance Testing for Retail division impacting 35,000 employees.
• Spearheaded Kaizen events to enhance interdepartmental relationships and improve processes within enterprise HR.
• Led Lean process improvement initiatives for HR Shared Services. Identified over 150 processes and oversaw their categorization, numbering, written Standing Operating Procedures, and flow charts. Offered over 40.
• Improved and executed core Organizational Development processes (e.g., performance management, succession planning, organization design, associate/leader development).
• Contributed thought leadership and business consultancy to drive solutions that impacted substantial change in an organizational state of ambiguity.

Chicago, IL, US

• Director of Operations, Graduate Admissions – September 2009 - December 2013
• Managed Admissions performance from FY 2010 to FY 2013: 1.33 basis point improvement in the “Lead to Enrollment”; a 0.90 basis point improvement in the “Lead to Start” and a 2.30x increase in “Enrollments per Advisor.”
• Developed and implemented 15+ employee recognition programs which increased the departmental employee engagement index score to the #1 ranking in the division with an average of 85% “favorable” score in Ethics.
• Cured over $8MM in tuition revenue loss from FY 2011 to FY 2013 through the institution of the Transcript Service unit, which achieved a 99.9% success rate in obtaining “proof of graduation” official transcripts.
• Collaborated with website development team concerning the student portal to include interactive features that expedited enrollments and allowed for guided conversations with students, which shortened average call.
• Led a Graduate and Undergraduate college Admissions team that generated over 6,300 enrollments which translated to aggregate potential business revenue of $378MM over 5 operating years.

Lean Six Sigma Green Belt, Lean Six Sigma

Master'S Degree, Organizational Design And Development Specialization

Bachelor'S Degree, Health And Wellness