Delfina Holmberg

Delfina Holmberg Email and Phone Number

Conversational Design | UX Content @ Nelipot_ar
Delfina Holmberg's Location
Argentina, Argentina
About Delfina Holmberg

Delfina Holmberg is a Conversational Design | UX Content at Nelipot_ar. She possess expertise in usability, design thinking, experiencia de usuario, community management, google analytics and 10 more skills. She is proficient in Francés. Colleagues describe her as "Con Ifi trabajamos juntas en la Gerencia de Experiencia de Usuario del Gobierno de la Ciudad. Es una profesional curiosa, inquieta y comprometida, que busca siempre aprender y aportar nuevas ideas para enriquecer la experiencia de los ciudadanos con cada producto digital. En el trabajo en equipo aporta pasión y energía, empujando proyectos y buscando avanzar un paso más." and "Trabajamos con Ifi en el equipo de UX de Gestión Digital en el Gobierno de la Ciudad. Ella es una persona decidida y arriesgada. No tiene miedo a equivocarse y es muy receptiva, lo que hace que aprenda muy rápido. Siempre está proponiendo nuevas formas de mejorar la experiencia de los vecinos de cara al contenido en plataformas digitales. Delfina desarrolló el plan estratégico de UX Content de la experiencia Disfrutemos BA web y app (entre otros grandes proyectos como MiBA y Denuncia… Show more"

Delfina Holmberg's Current Company Details
Nelipot_ar

Nelipot_Ar

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Conversational Design | UX Content
Delfina Holmberg Work Experience Details
  • Nelipot_Ar
    Associate Founder
    Nelipot_Ar Sep 2019 - Present
    Argentina
    Promovemos hábitos sustentables a través de la cerámica, pequeños cambios que pueden salvar nuestro planeta 🌍✨El plástico está invadiendo nuestro planeta y arruinando nuestros ecosistemas, el movimiento “Más ceramica menos plástico” apuesta a volver a la esencia y usar cerámica para paliar este daño y cambiar el mundo. “No puedes pasar un solo día sin tener un impacto en el mundo que te rodea. Lo que haces marca la diferencia, tienes que decidir qué tipo de diferencia quieres hacer.” ~ Jane Goodall
  • Bebot
    Product Runner
    Bebot Jan 2022 - Dec 2023
    Leading projects from scratch till the end. Accountable for every aspect; planning, budgeting, monitoring and reporting for each project. Leading the team to ensure resource availability and allocation and delivering every project on time within budget and scope. Following closely the work done, to give feedback and ensure the best quality for the deliverables.
  • Bebot
    Conversational Designer
    Bebot Feb 2020 - Jan 2022
    Argentina
    Giving bots life and purpose. 🤖 We design conversational experiences that enable bots and people to communicate and connect in a natural and fluid way. I help chatbots find a unique and unrepeatable personality that connects with people.
  • Mercado Libre
    Ux Content Writer
    Mercado Libre Feb 2018 - Jan 2020
    Argentina
    I work in the User Experience team alongside designers and developers to plan and develop content strategies that give our users the best shopping experience they can have.Designing a digital platform’s flow is like writing a story. With a familiar tone, clear language and solid knowledge of our audience, we elaborate messages that guide our team in the right direction.Responsabilities:- Writing and editing user orientated contents in Mercado Libre.- Content strategy for the launch of new products and functionalities.- Research: user journey, benchmark, interviews, A/B testing, data analysis and more. - Work collaboratively with different areas including marketing experts, lawyers, customer service representatives and developers to obtain the best user experience.
  • Gobierno De La Ciudad De Buenos Aires
    Ux Research
    Gobierno De La Ciudad De Buenos Aires Jun 2016 - Feb 2018
    I worked at Buenos Aires Government, in Gestión Digital (e-government) the area in charge of Buenos Aires digital products. It was the 1st UX team in the City. We worked hard in making citizens' lives easier through innovation and design. We observed, investigated, looked for insights and empathized with neighbours to prototype possible solutions, then we validated those ideas with real users until we achieved human-centered results. We applied Design Thinking and agile methods to understand problems nature. Responsabilities: - Research: Benchmark, field research, interviews, A/B testing, cardsorting and more. - UX writing and content strategy, helping users achieve their goals with language.- Brought stakeholders and politicians along the design journey and educated them about usability, digital accessibility and people-centred values.- Helped government areas shape and build their digital strategy, balancing neighbours’ needs with technical and political constraints.- Lead UX projects: miBA, BA Taxi, Denuncia Vial, web de Trabajo, BA Data, entre otras.- App audits through different platforms to get insights.- Managed the content strategy for @ba.ux, we shared our process and values. The account was enhaced and followers increased by 360% → http://www.instagram.com/ba.ux/- Gave talks about UX in the Public Sector in Argentina, Smart City Expo in Buenos Aires. - Gave workshops inside the Government.
  • Nike Argentina Srl
    Corporate Social Responsibility
    Nike Argentina Srl Feb 2015 - Feb 2016
    Olivos, Buenos Aires, Argentina
    - Contact with Social Organizations, connections with the community.- Donations- Sports Network for Social Change- Coordination of volunteer activities
  • Cool Hunter
    Project Manager
    Cool Hunter Mar 2014 - Dec 2014
    Buenos Aires, Argentina
    - Coordinación y planificación general de eventos.- Planificación de acciones de relacionamiento, fidelización de clientes y para la captación de nuevos clientes.- Desarrollo estratégico de alianzas con empresas- Manejo y generación de contenido para redes social- Diseño de piezas gráficas.
  • Prudential Seguros S.A.
    Asistente Ejecutiva
    Prudential Seguros S.A. Apr 2013 - Dec 2013
    Vicente López
    Community ManagerArmado de presupuestos Búsqueda de nuevos clientesManejo y coordinación de agendaCommunity Manager, Administration, Banking, Budgeting, Customer Relations, Languages, Letters, Logistics, Materials Management, Meeting Facilitation, Microsoft Excel, Microsoft Mail, Microsoft Office, Program Management, Receptionist, Scanners, Secretarial, Telephone Skills, Typing, Writing.
  • Bill White Enterprises
    Hostess At Sushi Blue Restaurant
    Bill White Enterprises Dec 2012 - Mar 2013
    Salt Lake City Y Alrededores, Estados Unidos
    Hosting, Telephone Skills, Customer Relations, Languages, Receptionist.

Delfina Holmberg Skills

Usability Design Thinking Experiencia De Usuario Community Management Google Analytics Liderazgo De Equipos Trabajo En Equipo Marketing Digital Comunicaciones De Marketing Social Media Planeamiento De Proyectos Drupal Paper Prototyping Sketch App Ux

Delfina Holmberg Education Details

Frequently Asked Questions about Delfina Holmberg

What company does Delfina Holmberg work for?

Delfina Holmberg works for Nelipot_ar

What is Delfina Holmberg's role at the current company?

Delfina Holmberg's current role is Conversational Design | UX Content.

What schools did Delfina Holmberg attend?

Delfina Holmberg attended Universidad De Ciencias Empresariales Y Sociales, Universidad De Ciencias Empresariales Y Sociales, Colegio San Antonio.

What skills is Delfina Holmberg known for?

Delfina Holmberg has skills like Usability, Design Thinking, Experiencia De Usuario, Community Management, Google Analytics, Liderazgo De Equipos, Trabajo En Equipo, Marketing Digital, Comunicaciones De Marketing, Social Media, Planeamiento De Proyectos, Drupal.

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