Delfina Dakesian Email & Phone Number

Buenos Aires Province, Argentina

- Streamline and standardize HR processes across our global organization, including employee onboarding and offboarding, to enhance efficiency and ensure consistency.- Lead benefits administration, integration, and analysis, providing support for employee inquiries and optimizing our benefits programs across 11 countries.- Drive employee experience and culture initiatives, including organizing bonding events, managing internal communication, and creating learning spaces to foster engagement and a positive work environment.- Audit People metrics to identify trends, insights, and areas for improvement, enabling data-driven decisions that enhance operational performance.- Integrate emerging HR technologies and trends, including AI, to improve employee experience, data analytics, and strategic decision-making processes.

- Managed benefits administration, including office equipment, language classes, birthday gifts, training, team bonding activities, health recognition bonuses, and health insurance.- Coordinated equipment and welcome kit deliveries for new hires.- Planned and implemented culture and wellness initiatives - both in person and remotely. - Led internal communication strategies to foster collaboration and engagement.- Fulfilled the role of Scrum Master for the People team.- Acted as a primary contact for employee inquiries regarding benefits, processes, and systems.

California, Estados Unidos

- Developed and revised the annual internal communications plan to align with evolving company strategies.- Streamlined Slack channels for enhanced accessibility, reducing over 200 channels to 7 with consistent naming conventions. Introduced new channels such as #company-announcements and #help. - Trained +175 contributors on Monday.com post-Asana migration: developed training materials, established certification and evaluation processes.- Orchestrated cultural events to promote connectivity and learning in a remote work setting.- Evaluated new platforms and AI-driven tools to improve operational efficiency.

California, Estados Unidos

- Implemented an efficient office equipment request system encompassing budget allocation, product selection criteria, kit assembly, and company-wide communication.- Sourced and engaged vendors for global equipment distribution to staff in multiple countries, such as Argentina, the US, and Canada. Oversaw the procurement of 70+ Apple laptops for the Argentinian team, leading to substantial shipping cost reductions.- Organized the development of diverse workflows using the Asana platform to support various teams and departments organization-wide.- Managed equipment retrieval and recovery procedures during employee offboarding, ensuring smooth transitions and accountability for assets.

Provincia De Buenos Aires, Argentina

As a Digital Media Assistant, I stayed up-to-date with the latest trends and technologies in the industry to provide valuable insights - Generated advertising orders for social media platforms such as Facebook, Instagram, Google, and YouTube.- Managed multiple digital campaigns to ensure smooth and effective execution.- Crafted weekly newsletters for clients, incorporating competitor analysis.- Prepared monthly billing reports reflecting platform consumption at the regional level.

Buenos Aires Province, Argentina

My media coordination experience provided me with industry insights and relationship-building skills:- Executed and managed traditional media campaigns across 50+ channels.- Oversaw certification for monthly campaigns.- Handled ad reporting and rescheduling.- Supported Junior and Senior Planners and Account Executives.

Master'S Degree, Human Resources Management

Bachelor'S Degree, Communication, General

Commencement Speaker. GPA: 3.5. Graduated with honors. In July 2019, I obtained an intermediate degree in Journalism.