Delia Frumosu Email & Phone Number

Greater Manchester, England, United Kingdom

2024 Celent Global Insurance Award Winners - Legacy and Ecosystem TransformationFirst Notification of Loss - Handler Application - Phoenix • Assisted in the integration of Third Party suppliers• Contributed to the design and development of the Phoenix system• Facilitated business communication between stakeholders• Developed and delivered training materials for users• Provided support during the go-live phase, addressing issues and ensuring a smooth deployment • Assisted in post-go-live support, resolving user queries and contributing to continuous system improvements.Automation Hero Projects (Automated Payments and Document Indexing)• Driving the Automation Hero sub-workstream, ensuring the scope, delivery and testing are aligned to desired outcomes• Establishing strong relationships with Head of Claims, Third Parties, Executive Sponsor and Senior Managers in order to secure buy-in for the Programme and build confidence through earlydeliveries with tangible value.• Liaison with key vendors (Automation Hero, DLX) to implement key technology solutions.• Reporting delivery progress of the workstream into the programme and proactively managing risks/issues escalating where necessary.

Manchester, England, United Kingdom

RPA Supplier Data Automation Project• involvement in ongoing improvements to Bot functionality and data requirements using BA & SME skills• ongoing analysis and management of supplier uptake of new technology• Management of Supplier and Tech issues to improve efficiency of the automation• weekly MI reporting to Programme around technology use and success of Supplier returnsDocument Management Software Project• functional requirements gathering across Technical Services• liaising with business and 3rd party during design, development and build stage• functional and UAT testing of software.• MI development for ongoing analysis and improvement of tool & business use• development of communications to the wider business ahead of Go LiveSupplier Portal Project• involved in requirements gathering for Portal development• involvement in UAT for Portal• development and delivery of Portal training to c.400 suppliers• Post Go Live reviews of supplier issues during Hyper Care period

Manchester, England, United Kingdom

Lead strategic planning and scheduling of engineering activities to ensure timely completion of projects and maintenance tasks.Coordinate with internal teams and external vendors to procure necessary materials and equipment for facility operations.Analyze supply chain processes and implement improvements to enhance efficiency and reduce costs.Develop and maintain relationships with suppliers.Prepare reports and presentations to communicate key performance metrics and make data-driven decisions.

Romania

Co-founded Arca Travel Gear, a startup specializing in travel organizer products sold on Amazon.Developed and implemented business strategies to drive growth, increase sales, and enhance brand visibility.Managed administrative tasks including inventory management, supplier relations, and customer service.Designed visually appealing packaging, marketing materials, and product listings to attract customers and drive sales.Conducted market research to identify trends, customer preferences, and competitors' strategies.Implemented effective social media marketing campaigns to engage with customers and build brand loyalty.Collaborated with manufacturers to ensure product quality, cost-effectiveness, and timely delivery.Analyzed sales data and customer feedback to make informed decisions for product improvement and expansion.

Iasi County, Romania

Collaborated with a team of editors to enhance photographs of cars for various international car dealerships.Demonstrated proficiency in editing techniques to optimize images for online marketing platforms.Ensured high-quality output by meticulously retouching, cropping, and adjusting images to meet client specifications.Maintained effective communication with team members and clients to ensure project objectives were met efficiently.Adapted to evolving project requirements and deadlines to deliver results within established timelines.

Bucharest, Romania

Created the brand visual identity from zero. Developed visual concepts and designs for real estate marketing materials, including brochures, flyers, signage, and digital advertisements.Executed creative campaigns to promote property listings and agency services.Ensured consistency in brand identity across all marketing collateral, maintaining brand guidelines and standards.Conducted market research to stay updated on industry trends and competitor strategies, incorporating innovative design elements into projects.Worked closely with clients to understand their vision and requirements, providing design solutions that exceeded expectations.

Iasi County, Romania

Develop and execute marketing strategies to promote Polirom's publications, including books, journals, and educational materials.Collaborate with editorial and design teams to create compelling marketing materials, including book covers, advertisements, and other promotional materials.Analyze sales data and performance metrics to evaluate campaign effectiveness and identify opportunities for optimization.Assisted in the development and implementation of marketing campaigns to promote books.Helping with the maintenance of the company's website and online bookstore, ensuring accuracy and timeliness of product listings and promotions.

Bachelor'S Degree, Public Relation, Publicity

Activities and Societies: PRIME Iasi

Math, Informatic

Activities and Societies: Drama Club, Debate team