Lead cross-functional efforts to promote diversity, foster inclusion, and create a sense of belonging, ensuring alignment with organizational internal and external equity objectives. Provide strategic guidance and oversight to drive impactful Diversity, Equity & Inclusion initiatives, fostering collaboration and achieving measurable outcomes. Execute initiatives within the Diversity, Equity, & Inclusion (DE&I) domain.• Serve as DE&I subject matter expert, building and fostering strong relationships with diverse groups, providing strategic guidance to Employee Resource Groups, and aligning ERG plans with overall DE&I strategy. • Collaborate across departments to asses and influence programs, ensuring creative solutions are implemented to promote DE&I efforts.• Assist with diversity analytics, tracking metrics, and generating reports to support diversity initiatives, fostering an inclusive work environment.

Manage the ongoing development and support of the College of Engineering’s initiatives for underrepresented student populations; including, but not limited to, direct in-person and virtual outreach and coaching sessions, multiple calling projects to vulnerable subsets of the engineering student population, and collection and assessment of data to ascertain trends in the academic vulnerability of our students.• Collaborate with Student Services staff, including counselors, career coaches, and campus partners, to administer retention initiatives and support new and current success programs for our students toward successful matriculation. • Serve as a mentor, advocate and supporter for students navigating the intricacies of the university environment and assisting them prepare for gainful employment.

Managed the development and implementation of events and programs, contributing to the overarching Campus Life Office and Division of Student Affairs goals and strategic initiatives. This role focused on designing programming, training, recruitment, coaching, and event management of over 400 registered student organizations and over 1600 student leaders with intentional collaborations with campus stakeholders with an emphasis on inclusion and beloging.• Served as an advocate, mentor, advisor, and liaison; provided programming and administrative support for over 300 organization leaders, members, and advisors; assisted in navigating university policies, rules and regulations; especially new and underrepresented registered student organizations needing additional guidance and assistance. • Management of registration process, recruitment programs, diversity and inclusion programming, organizational management workshops, annual revision and publication of student organization-related content, organizing and executing the annual recognition ceremony. • Designed and developed a student leader ambassador organization whose mission is to assist incoming and current students connect with co-curricular experiences in effort to develop a sense of community in effort to increase retention and persistence effortsMajor Accomplishments:• Facilitated over 400 hours of in-person and virtual training session(s) during the Fall/ Spring as well as over 200 events and programs • Plan and executed Student Involvement Fairs including: registration, outreach, event and organizational logistics for over 300 registered student organizations with an average attendance of 1300 students for each day• Assemble and excuted the 2017-2020 Fall Fest (a university wide welcome back event) Information Fair comprised of university offices/departments, student organizations and local licensed community vendors.• Managed university-wide campus management software for over 16,000 users

• Promote, coordinate, and assist the Undergraduate Student Government Association and Pan Student Government Association with diverse programming and leadership development.• Coordination of focus groups and assessment components for both Undergraduate Student Government and Pan Student Government on student related issues. • Assist to improve the leadership capacities and organizational effectiveness of both undergraduate and graduate student government associations.• Plan and execute the development and implementation of retreats (Fall/Spring), elections process, budget hearings and leadership development in-services.• Provide oversight and allocation procedures of a $130,000 annual budget for Undergraduate Student Government and $60,000 for Pan Student Government Association.• Educate and guide registered student organizations on budget guidelines and request for funding • Develop the promotion, advertisement, recruitment, curriculum and assessment for the Freshman Council program.• Attend and assist with the planning and implementation of traditional Undergraduate Student Government Association programs including Elections and Water Works Welcome Back event• Serve as a member of the Student Activities team; assist with office related and university-wide events and programs (i.e. Homecoming Bash and Homecoming Week)• Review and execute all necessary event and vendor contracts by working closely with legal counsel, risk management and the student activity fee office. Coordinate logistics with facilities management, public safety and emergency medical services for day of events.• Advisor to Finatics, a subdivision of the Undergraduate Student Government Association, devoted to promoting traditions and school spirit while collaborating with NSU Athletics

• Developed strategic and engaging programming to support commuter and transfer student involvement for the Fall 2014 semester. • Coordinated the development, redesign and distribution of the 2014 Parent Guide publication for NSU’s Grand Orientation that was distributed to all parents in attendance.• Benchmarked and assessed five aspirational institutions related to peer leaders, commuters and transfers involvement initiatives from past years.• Collaborated with the planning and logistics of transitional programing such as Grand Orientation and Shark Camp First Year Student Overnight Experience.

• Collaborated with the Director and Coordinator of the Student Success Services Program in facilitating career and academic workshops/webinars for 170 program participants.• Researched and evaluated organizational structure and requirements of the current Student Support Services Program and additional federally funded TRIO Programs (Upward Bound, Talent Search, Ronald E. McNair Postbaccaulaureate Achievement) to better understand the needs of first generation, low income students. • Provided academic development and assistance for program participants (first generation, low income students) at Florida International University with basic college requirements.• Advised the Student Success Services student group; provided guidance for organizational structure and recruitment• Benchmarked and assessed new approaches that can benefit the first generation, low income students (i.e. social media platforms) with regard to retention and persistence.

• Advised and guided students (domestic and/or international) on the general aspects of Financial Aid, Bursar, Registrars and Student Employment/Federal Work Study processes. • Served as a liaison for the Office of Student Employment, regarding Student Employment Services; assist with the application process and coordinate resolutions for issues brought by students, parents, and/or administrators.• Coordinated the resolution of issues from students, parents, administrators, and the NSU community directed to the financial aid administrators and the Associate Vice President for Enrollment and Student Services, and relay information to appropriate individuals for resolution.• Served as a member of the Student Employee Training Committee; serving to enhance the student employment training experience through a well-rounded, value driven, innovative and comprehensive training program and to provide each student employee with networking opportunities to improve career development and personal growth during their commitment as an NSU student employee.• Trained on university systems such as; Banner, NetSearch, Ariba, Adobe Connect.

• Responsible for executing administrative responsibilities for both Department Head and Manager on a daily basis.• Accountable for processing and complete delivery on purchase orders, creating and executing action plans, forecasting, reporting, organizing and maintaining department and employee files in order; updating employee training manuals, delivering and composing reports for both Executive and Department Heads.• Conduct initial department interview process; perform quality assurance calibrations, department scheduling including breaks and lunches for all agents.• Supervise a team of 25 members• Maintaining high-quality relations with corporate officers as well as other affiliate partners in order to expand company growth and accountability.• Knowledge of Quality Assurance guidelines, coaching and employee handbook

• Assisted with preparation for All America City 2010; Main Stage host at the North Miami Winter National Parade 2010• Prepared information regarding the City of North Miami for release to the public and the media.• Obtaining experience within a dynamic and diverse community with many exciting events, programs and services

• Assist sales team to assemble a holistic streamlined approach to customers business with corporation, records of proposals, contracts and network inventories across multiple platforms and product lines. • Participate in shared expectations sessions with customers, pre- and post-sale corporate organizations to communicate roles and responsibilities in the client/Corp relationship.

• Enrolled in the management trainee program • Multitasking and providing personal support to every customer both local and corporate accounts. • Established corporate accounts with local business to increase revenue