Délia Perra

Délia Perra Email and Phone Number

Associée @ Time for the Planet
Cabriès, FR
Délia Perra's Location
Bouc-Bel-Air, Provence-Alpes-Côte d'Azur, France, France
Délia Perra's Contact Details

Délia Perra work email

Délia Perra personal email

n/a

Délia Perra phone numbers

About Délia Perra

Délia Perra is a Associée at Time for the Planet. They possess expertise in web analytics, team management, analytics, digital marketing, e commerce and 16 more skills. Colleagues describe them as "J’ai rarement eu l’occasion de rencontrer une personne aussi investie dans son travail. Délia a été Manager dans mon équipe. Elle était en charge d’une vingtaine de consultants et gérait l’ensemble des projets pour la France. J’ai vraiment été impressionné par sa capacité à superviser autant de projets clients. En parallèle, elle a su réaliser une quantité impressionnante de projets internes avec toujours une extrême rigueur dans ses réalisations. Délia est une personne de confiance… Show more" and "Délia est non seulement experte dans le domaine du digital analytics, mais elle dispose également de qualités humaines remarquables : loyauté, écoute, franchise. Elle a pris des responsabilités importantes à un âge où beaucoup se contentent d'observer et elle les a assumées avec succès. "

Délia Perra's Current Company Details
Time for the Planet

Time For The Planet

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Associée
Cabriès, FR
Website:
time-planet.com
Employees:
20549
Délia Perra Work Experience Details
  • Time For The Planet
    Associée
    Time For The Planet
    Cabriès, Fr
    View
  • Madeformed
    Onboarding - Training - Customer Success
    Madeformed Dec 2020 - Present
    Marseille, Provence-Alpes-Côte D’Azur, France
    MadeForMed propose une interface de communication médicale qui permet aux médecins de famille de perdurer dans une version moderne, sans sacrifier leur équilibre vie pro/perso.
    View
  • Time For The Planet
    Associate
    Time For The Planet Nov 2020 - Present
    Time For The Planet is a company with a mission that wishes to raise 1 billion euros to create 100 companies fighting against global warming.It is possible to become a shareholder from one euro invested.We are the last generation who can prevent a climate collapse. Together let's act!If you want to know how to get involved, click here: https://www.time-planet.com/
    View
  • Ep
    Product Owner & Csm Kadran
    Ep Sep 2019 - Dec 2020
    Nantes, France
    Kadran: SaaS software to organise real estate online auctions (BtoBtoC)Customers: property developers, notaries and real estate agents> CSM: training, follow-up, advise, support> PO: conception, prioritization, poker planning, legal and communication aspects coordination
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  • Ep
    Customer Success Manager
    Ep Dec 2017 - Sep 2019
    Nantes, France
    > CSM Kadran> CSM Home Management Platform (BtoBtoC - MGEN, Thélem assurances, ENI, etc.) : project management, reporting, animation> BtoC Customer Service Manager (Feb-18 - Sept-18): animation, process and tools optimisation
    View
  • Sparklane
    Head Of Customer Success And Customer Support Department
    Sparklane Sep 2016 - Dec 2016
    Nantes, France
    Sparklane is a provider of B2B SaaS business and marketing intelligence solutions.MISSION: Optimize solution adoption, renewal and upsell• Management (team of 3 people) and meetings animation with product & technical teams • Follow-up of adoption indicators, sharing with management and definition of action plans for key accounts (Babilou, Mama Shelter, etc.)• Supervision of the support activity, processes optimization and management of complaints• Preparation and launch of a project to migrate 100 customers in 3 months on the new offer of solutions• Customers training on the new version (Lenôtre, Fiducial, Google, Cegid, FFT, etc.)
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  • At Internet
    Head Of Solutions Consulting
    At Internet Jul 2010 - Sep 2015
    Paris Area, France
    AT Internet is an editor of Digital Analytics solutions: visitor tracking and cross-channel analysis of user experience, marketing campaigns performance, TV tracking, analysis of multivariate tests, etc.MISSION: To organize and develop the activity of the consulting activity (project management / consulting / training)• Management (12 consultants): recruitment; follow-up of projects; support for consultants; qualification and organisation of projects • Customer relationship management on key accounts (various industries: Bouygues Telecom, Vente Privée, FDJ, Accor, Carrefour, La Poste, BPCE, Axa, Schibsted Group, Le Monde, France Télévisions, Solocal Group, RATP, etc.)• Development and representation: participation to tenders and trade fairs• Management of the service offer: management of evolutions according to product developments and customer feedback• Creation of the Customer Success department: definition of objectives and missions; creation of the team
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  • At Internet
    Web Analytics Consultant
    At Internet Feb 2008 - Jun 2010
    Paris Area, France
    AT Internet / XiTi is an editor of Digital Analytics solutions: customer tracking and cross-channel analysis of user experience, marketing campaigns performance, TV tracking, analysis of multivariate tests, etc.MISSION: support clients on the implementation and use of their web / mobile Analytics solution (various sectors: press, e-commerce, classifieds, finance, institutional, etc. / France and international)• Project management: gathering and analyzing needs, implementation support (conception of tagging plans, support, tests), reporting / dashboards, specific projects (web-services, etc.)• User trainings: introductory and advanced trainings• Pre-sales: support of the sales team in meetings with prospects and customers
    View
  • Sara Lee Coffee & Tea France S.N.C.
    Consumer Relationship Marketing Assistant
    Sara Lee Coffee & Tea France S.N.C. Jan 2007 - Dec 2007
    Paris Area, France
    MISSION: Design and implementation of communication actions• Internet, e-marketing and CRM: agency relations and briefs, websites updates and redesign, traffic analysis, e-mailings and newsletters• Management of the Outsourced Consumer Service (7 people): activity analysis, process optimization, crisis management, feedback for corrective actions, training• Press relations: press agency follow-up, drafting of press releases, events organisation, press review
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  • Nigel Burgess
    Marketing And Communication Assistant
    Nigel Burgess Jul 2006 - Aug 2006
    London, United Kingdom
    Events organisationWebsite overhaulCompetition watchLocal media survey
    View
  • Sonique Ltd
    Marketing Assistant
    Sonique Ltd Jan 2006 - Apr 2006
    London, United Kingdom
    Mission : develop marketing activity in the company and prepare new activity launch- New launch: market analysis, competition watch, results presentation and recommandations- E-marketing : E-mailing, website overhaul
    View

Délia Perra Skills

Web Analytics Team Management Analytics Digital Marketing E Commerce Management Project Management Training Web Marketing Web Services E Business Solution Selling Press Releases At Internet Customer Service Service Management Professional Services Marketing Marketing En Ligne Statistiques Web Marketing Digital

Délia Perra Education Details

Frequently Asked Questions about Délia Perra

What company does Délia Perra work for?

Délia Perra works for Time For The Planet

What is Délia Perra's role at the current company?

Délia Perra's current role is Associée.

What is Délia Perra's email address?

Délia Perra's email address is de****@****med.com

What is Délia Perra's direct phone number?

Délia Perra's direct phone number is +332447*****

What schools did Délia Perra attend?

Délia Perra attended Iae Aix-Marseille Graduate School Of Management, Iae Aix-Marseille Graduate School Of Management, Aix-Marseille Université.

What skills is Délia Perra known for?

Délia Perra has skills like Web Analytics, Team Management, Analytics, Digital Marketing, E Commerce, Management, Project Management, Training, Web Marketing, Web Services, E Business, Solution Selling.

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