• Maintain the business’s social media to establish an online brand presence and increase customer interaction• Develop a cohesive brand identity including logo and menu design that suits the target customer demographic• Design advertising content of various outputs, such as digital social media graphics, flyers, and posters, to promote the business• Collaborate with the owner and in-house staff to coordinate the production of marketing materials and supporting graphics

• Manage multiple tasks, such as receiving and inputting orders and processing payments, in an independently-led, fast environment • Mentor and provide guidance to new employees, emphasizing task prioritization, time management, and customer service• Attain fundamental bar knowledge and skills, such as pouring beers, crafting basic cocktails, and responsibly serving alcohol

• Full-color acrylic mural titled, “The Evolution of Earth”. Located in the Geological and Atmospheric Science Department in Science Hall at Iowa State University• Performed as the art director and was responsible for and contributed to concept ideation, project management, and communications• Coordinated communication with the client and facility, including scheduling of meetings and feedback sessions• Determined the project material needs and create appropriate budget for material and labor costs

• Provided welcoming customer service by greeting patrons and addressing customer questions and concerns professionally• Showcased in-depth knowledge of the menu to assist customers in making informed choices• Engage with both colleagues and customers to effectively convey menu modifications and highlight daily specials

• Supervised 20+ employees daily while monitoring attendance and implementing required breaks• Performed daily opening and closing responsibilities, including securing business premises and cash handling and reconciliation• Scheduled 20+ employees to ensure necessary coverage and payroll requirements were met• Assigned duties to staff based on role and skills; assisting with tasks as needed