Preparing, filling and labeling medications, pharmaceutical dose calculations, assist in looking up information to answer their own general information questions. Remain alert to customer needs and provides prompt, courteous customer service. Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves. Triage all incoming phone calls and faxes. Scan, file, and electronically store all prior authorizations. Work backlog of rejects as appropriate. Work with local pharmacies to meet run times.