Delise Weir Email and Phone Number
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User ExperienceThrough the user experience process I pair customer needs, in their context of use, with business objectives. The resulting conversation yields extraordinary results that save time and money, improve adoption and loyalty, and reduce total cost of ownership for application owners. Whether I’m defining, designing, developing or improving the digital experience or leading collaborative efforts, my personal passion and insights drive individuals, teams and organizations to success. I am focused on non-profit organizations, B-corp and socially responsible businesses clients.SkillsProgram management, process improvement, local and remote user research, persona development, content analysis, competitive analysis, interaction design, web strategy, information architecture, site maps, usability testing, cross-cultural web design, low fidelity prototyping, interface design, mobile user experience, web analytics, social media
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Teacher And Volunteer Master Gardener ProgramUcanrCalifornia, United States
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Consultant/Board PresidentFriends Of The Ucsc Farm & Garden Nov 2017 - PresentAfter a completing a comprehensive strategy consulting engagement I accepted an invitation to serve the board as secretary in support of this outstanding and inspiring program. In 2020 I have been elected serve as board president.
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Teacher/Volunteer Master Gardener ProgramUcanr May 2014 - PresentDavis, California, UsAs a former board member I helped lead the direction of the Santa Cruz and Monterey Master Gardener program. Chair of the tech team committee responsible for all online activity, email marketing, and other technical infrastructure enhancements. Chair of the volunteer committee responsible for volunteer retention and engagement. Active with the marketing communications committee.
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Ux And Strategy ConsultantRenee'S Garden Oct 2017 - Feb 2018After embedded analysis of Renee's Garden business process I recommended they replace standard email with a customer service application to manage consumer threads about horticultural product support, ecommerce transaction, PR and philanthropic donations. We chose Zoho desk, beginning with the freeware version. I configued the system, trained users, adapted existing business process and helped populate the knowledge base. Resulting benefits will minimize missed communication, shorten response time, and provide customer service metrics as well as categorization of contact topics to inform knowledge base expansion and marketing efforts.
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Senior Staff User Experience ManagerSeagate Technology 2013 - Jan 2016Fremont, Ca, UsHired to design and develop an in-house user experience program in order to transform the enterprise web and application development process from IT centric to customer centric. -
User Experience Consultant - MobileSeagate Technology 2013 - 2013Fremont, Ca, UsConducted heuristic evaluations of 6 employee facing mobile apps and internal app store. Evaluation required insight into the desktop version of each app, the context of use, interaction design and user base. Final report included recommendations for UI standards and an app-to-mobile decision making checklist.
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User Experience Consultant - Mobile, PersonasSeagate Technology 2013 - 2013Fremont, Ca, UsIn an effort to identify mobile opportunities and readiness for employees who travel on the job I conducted research that included, an application inventory, business process analysis, device usage metrics, stakeholder interviews, user survey, and user interviews. Results yielded a persona deck and recommendations for efficiency improvements through mobile app development.
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Web Consultant - Redesign StrategySmart Storage Systems 2013 - Jan 2013Newark, Ca, UsConducted an overall review of Smartstoragesys.com with recommendations about how to proceed with enhancements. Deliverables included a heuristic analysis of the website, competitive comparison with 3 key competitors, SEO strategy documentation, Web analytics discovery and recommendations including a tailored metrics plan, recommended prioritization of efforts based on resource bandwidth and need. -
User Experience Consultant - Usability TestingSeagate Technology 2012 - 2012Fremont, Ca, UsDesigned and conducted usability testing for an employee facing HR website redesign. Testing was conducted remotely with employees in the US, Europe and Asia.Full report validated the design approach and highlighted areas for further improvement.
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User Experience Consultant - Information ArchitectureSilverlign Group, Inc. 2011 - 2012Campbell, Ca, UsDesigned and facilitated client kickoff workshop, delivered phase 1 wireframes for early improvements to retail eCommerce website, delivered information architecture, user personas and wireframes for final website design. -
Web Consultant - Full Service RedesignHomeless Garden Project 2010 - 2011Santa Cruz, California, UsManaged and executed comprehensive redesign of this non-profit website. Project involved web site UI, design and content development, metrics system with web traffic growth, increased donation revenue 500% from previous holiday season. Process management and maintenance plan currently in development. -
User Experience ConsultantGreen Career Central 2010 - 2010Customer research as part of business strategy redesign effort.
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Business Analyst - Concept DevelopmentVerdafero, Inc. 2009 - 2010San Francisco, Ca, UsEarly stage discovery of a greenhouse gas monitoring application. Through several stakeholder workshops and competitive analysis delivered an interactive vision demo that defined application requirements and aided in VC funding efforts. -
User Experience ManagerSeagate 2007 - 2009Fremont, Ca, UsResponsible for analyzing, identifying and driving continuous site improvements to enhance all aspects of the customer experience in areas such as search, navigation, clarity of design and eCommerce. Acted as internal champion of the customer experience by examining and revising the customer experience to a best in class level. Scope of responsibility included corporate web site, transactional B2B applications, global commerce applications and channel marketing properties.
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It Program ManagerSeagate 2004 - 2008Fremont, Ca, Us➦ Oversee staff of more than 10 consultants and lead cross-functional core teams.➦ Manage multiple complex projects and motivate team members to meet critical project deadlines.➦ Develop, document, and maintain enterprise-wide User Interface (UI) and web standards and User-Centered Design (UCD) protocol.➦ Negotiated statements of work for redesigns of corporate website, interfacing with account executives from companies wishing to do business with Seagate.➦ Created brand adherence metrics program and developed interface tool kits and standards.➦ Influenced the software development life cycle process by introducing low fidelity prototyping, personas, and usability testing. Generated demand for user-centered design services which have become a standard part of the application development process and budget.
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Resource ManagerSeagate 2000 - 2005Fremont, Ca, Us➦ Oversaw all aspects of production and maintenance of five websites, including the Corporate website, partner extranet, and employee, supplier and customer portals.➦ Designed and documented web interfaces, defined intranet portal standards, and provided graphic design, content management, and coding.
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Internet SpecialistSeagate 1998 - 2000Fremont, Ca, Us➦ Managed HTML production, content coordination, and interface design and development for Company web properties including corporate, reseller, and company’s first e-commerce application.
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InstructorUniversity Of Santa Cruz Extension 1998 - 2004Santa Cruz, Ca, Us➦ Design and develop curriculum, teach interactive courses, and mentor students. ➦ Course titles and corresponding websites include: “Cross Platform, Cross Browser Design Issues and “User Centered Design, How to Build a Website”. -
Office ManagerShepherd'S Seeds 1995 - 1999Managed daily retail operations in the store and hired, managed and trained seasonal phone back of garden consultants.
Delise Weir Skills
Delise Weir Education Details
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Presidio Graduate SchoolSustainable Business -
Stanford Continuing StudiesUsing Design Thinking And Innovation Techniques
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University Of California, Santa CruzWeb And Interactive Media
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University Of California, Santa CruzEnvironmental Studies/Biology
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Ravenswood High School
Frequently Asked Questions about Delise Weir
What company does Delise Weir work for?
Delise Weir works for Ucanr
What is Delise Weir's role at the current company?
Delise Weir's current role is Teacher and Volunteer Master Gardener Program.
What is Delise Weir's email address?
Delise Weir's email address is de****@****ate.com
What is Delise Weir's direct phone number?
Delise Weir's direct phone number is +183134*****
What schools did Delise Weir attend?
Delise Weir attended Presidio Graduate School, Stanford Continuing Studies, University Of California, Santa Cruz, University Of California, Santa Cruz, Ravenswood High School.
What are some of Delise Weir's interests?
Delise Weir has interest in Innovation, Bicycling For A Good Cause, International Travel, Reading Discussion Groups, Hiking With My Dog, Social Interactions Of Various Sorts, Problem Solving, Design Thinking, Education, Environment.
What skills is Delise Weir known for?
Delise Weir has skills like User Experience, Program Management, Information Architecture, Strategy, User Interface Design, E Commerce, Project Management, Cross Functional Team Leadership, Web Analytics, Usability Testing, Content Management, User Centered Design.
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