Delise Weir Email & Phone Number

California, United States

After a completing a comprehensive strategy consulting engagement I accepted an invitation to serve the board as secretary in support of this outstanding and inspiring program. In 2020 I have been elected serve as board president.

Davis, California, US

As a former board member I helped lead the direction of the Santa Cruz and Monterey Master Gardener program. Chair of the tech team committee responsible for all online activity, email marketing, and other technical infrastructure enhancements. Chair of the volunteer committee responsible for volunteer retention and engagement. Active with the marketing.

After embedded analysis of Renee's Garden business process I recommended they replace standard email with a customer service application to manage consumer threads about horticultural product support, ecommerce transaction, PR and philanthropic donations. We chose Zoho desk, beginning with the freeware version. I configued the system, trained users.

Fremont, CA, US

Hired to design and develop an in-house user experience program in order to transform the enterprise web and application development process from IT centric to customer centric.

Fremont, CA, US

Conducted heuristic evaluations of 6 employee facing mobile apps and internal app store. Evaluation required insight into the desktop version of each app, the context of use, interaction design and user base. Final report included recommendations for UI standards and an app-to-mobile decision making checklist.

Fremont, CA, US

In an effort to identify mobile opportunities and readiness for employees who travel on the job I conducted research that included, an application inventory, business process analysis, device usage metrics, stakeholder interviews, user survey, and user interviews. Results yielded a persona deck and recommendations for efficiency improvements through mobile.

Newark, CA, US

Conducted an overall review of Smartstoragesys.com with recommendations about how to proceed with enhancements. Deliverables included a heuristic analysis of the website, competitive comparison with 3 key competitors, SEO strategy documentation, Web analytics discovery and recommendations including a tailored metrics plan, recommended prioritization of.

Fremont, CA, US

Designed and conducted usability testing for an employee facing HR website redesign. Testing was conducted remotely with employees in the US, Europe and Asia.Full report validated the design approach and highlighted areas for further improvement.

Campbell, CA, US

Designed and facilitated client kickoff workshop, delivered phase 1 wireframes for early improvements to retail eCommerce website, delivered information architecture, user personas and wireframes for final website design.

Santa Cruz, California, US

Managed and executed comprehensive redesign of this non-profit website. Project involved web site UI, design and content development, metrics system with web traffic growth, increased donation revenue 500% from previous holiday season. Process management and maintenance plan currently in development.

Customer research as part of business strategy redesign effort.

San Francisco, CA, US

Early stage discovery of a greenhouse gas monitoring application. Through several stakeholder workshops and competitive analysis delivered an interactive vision demo that defined application requirements and aided in VC funding efforts.

Fremont, CA, US

Responsible for analyzing, identifying and driving continuous site improvements to enhance all aspects of the customer experience in areas such as search, navigation, clarity of design and eCommerce. Acted as internal champion of the customer experience by examining and revising the customer experience to a best in class level. Scope of responsibility.

Fremont, CA, US

➦ Oversee staff of more than 10 consultants and lead cross-functional core teams.➦ Manage multiple complex projects and motivate team members to meet critical project deadlines.➦ Develop, document, and maintain enterprise-wide User Interface (UI) and web standards and User-Centered Design (UCD) protocol.➦ Negotiated statements of work for redesigns of.

Fremont, CA, US

➦ Oversaw all aspects of production and maintenance of five websites, including the Corporate website, partner extranet, and employee, supplier and customer portals.➦ Designed and documented web interfaces, defined intranet portal standards, and provided graphic design, content management, and coding.

Fremont, CA, US

➦ Managed HTML production, content coordination, and interface design and development for Company web properties including corporate, reseller, and company’s first e-commerce application.

Santa Cruz, CA, US

➦ Design and develop curriculum, teach interactive courses, and mentor students. ➦ Course titles and corresponding websites include: “Cross Platform, Cross Browser Design Issues and “User Centered Design, How to Build a Website”.

Managed daily retail operations in the store and hired, managed and trained seasonal phone back of garden consultants.

Mba, Sustainable Business

Using Design Thinking And Innovation Techniques

Certificate, Web And Interactive Media

Bs, Environmental Studies/Biology

Education record